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What is GeoTask?

GeoTask serves as a sophisticated platform for Field Service Management (FSM), aiming to streamline field operations through automated dispatching and scheduling. This web-based application provides dispatchers and logistics teams with thorough oversight of field assignments, facilitating both automated and manual task distribution based on a variety of factors including employee availability, skill sets, geographic positioning, deadlines, and other quantifiable metrics; it also features real-time tracking of worker locations, task completion status, and instant notifications while incorporating functionalities for managing warehouse inventory, customer interactions, subcontractor coordination, self-service portals, and data-driven reporting. Field personnel gain the advantage of mobile access to their up-to-date task lists, which include detailed job descriptions, the capability to upload images, complete forms, monitor events throughout the task's duration, and promptly update their task statuses, thereby improving collaboration with dispatchers. By integrating Google Maps, GeoTask significantly enhances route optimization and live navigation, achieving a remarkable cut in planning time by up to 80%, a 40% rise in task completions, and a noteworthy reduction in travel and overtime costs by 30%. Moreover, this technological integration not only elevates operational efficiency but also empowers organizations to provide superior service to their clientele, ultimately fostering long-term customer satisfaction. As a result, companies can expect improved performance outcomes and a more streamlined workflow overall.

What is CX FSM?

Imagine the significant boost in customer satisfaction and service efficiency if your staff had access to a fast, smart, and integrated service application that allows them to perform vital tasks seamlessly while on the go. CX FSM presents a powerful field service management solution with intuitive interfaces designed for both dispatchers and technicians, guaranteeing that your service team receives crucial information from multiple data sources at just the right moment, available on any device they choose. Tailored specifically for large-scale field service and customer service units, the CX FSM Web and Mobile Apps focus on delivering immediate advantages by utilizing real-time insights and analytics, which empower teams to make well-informed decisions and take swift actions during important service operations, ultimately resulting in greater customer satisfaction and loyalty. Furthermore, by adopting such advanced technology, organizations not only optimize their workflows but also cultivate a more agile and responsive service atmosphere, driving continuous improvement in their service offerings. This transformation can lead to long-term benefits, ensuring that both employees and customers are engaged and satisfied with the service they receive.

Media

Media

Integrations Supported

Google Maps

Integrations Supported

Google Maps

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Globema

Date Founded

1997

Company Location

Poland

Company Website

geotask.globema.com

Company Facts

Organization Name

MobileForce Software

Date Founded

2011

Company Location

United States

Company Website

www.mobileforcesoftware.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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