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What is Grafana?

Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers. Grafana Cloud is Grafana Labs’ fully managed observability platform designed for scale, intelligence, and efficiency. Built on the open-source LGTM Stack—Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics—it delivers a complete, composable observability experience without operational overhead. Grafana Cloud leverages machine learning and intelligent data management to help teams optimize performance and control costs. Features like Adaptive Metrics and cardinality management automatically aggregate high-volume telemetry data for precision insights at a fraction of the cost. With AI-driven alerting and incident correlation, teams can detect anomalies faster, reduce alert fatigue, and focus on what matters most—system reliability and user experience. Grafana Cloud supports OLAP-style analysis through integrations with analytical databases and data warehouses, allowing teams to visualize and correlate multi-dimensional datasets alongside observability data. Seamlessly integrated with OpenTelemetry and hundreds of data sources, Grafana Cloud provides a single pane of glass for monitoring applications, infrastructure, and digital experiences across hybrid and multi-cloud environments. Backed by Grafana Labs’ global expertise and trusted by 5,000+ customers, it empowers organizations to achieve observability at scale—open, intelligent, and future-ready.

What is CitraTest APM?

CitraTest APM offers a seamless solution for monitoring the response times, availability, and service level agreements (SLAs) for all your applications! By proactively identifying and addressing potential issues, you can prevent them from impacting users. Maintaining SLAs becomes effortless with clear visibility for both internal teams and external partners. Enhance your IT operations and streamline processes effectively. Our user-centric application performance monitoring caters to every application, ensuring you accurately gauge and validate user SLAs to protect your revenue and brand reputation. You will receive alerts at the first signs of trouble, allowing you to swiftly identify slow components and their underlying causes, while also recognizing variations in response times across different locations. Experience exceptional value and immediate outcomes as applications form the backbone of your organization, essential for driving daily sales, aiding employees and partners, providing revenue-generating services, and presenting crucial information online. The optimal performance of your applications is vital; failing to maintain this could push customers toward competitors or inundate your support team with issues and escalations, thus threatening your business’s overall success. By emphasizing application performance, you will cultivate customer satisfaction and foster loyalty, leading to long-term benefits for your organization. Furthermore, this proactive approach not only enhances user experience but also builds a solid foundation for future growth and innovation within your business.

Media

Media

Integrations Supported

Amazon Timestream
Azure Marketplace
Blink
Dash0
EPIC HRMS
Icinga
M3
MooseFS
NetScaler
NetWatch.ai
OpenCost
OpsLevel
Ozone
Porter
Selector Analytics
Storm MCP
The GlobalSolutions
Worldr
akenza
journy.io

Integrations Supported

Amazon Timestream
Azure Marketplace
Blink
Dash0
EPIC HRMS
Icinga
M3
MooseFS
NetScaler
NetWatch.ai
OpenCost
OpsLevel
Ozone
Porter
Selector Analytics
Storm MCP
The GlobalSolutions
Worldr
akenza
journy.io

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grafana Labs

Date Founded

2014

Company Location

United States

Company Website

grafana.com

Company Facts

Organization Name

Tevron

Date Founded

2001

Company Location

United States

Company Website

www.tevron.com/application-performance-monitoring-citratest-apm.aspx

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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