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What is Grid4?

Grid4's Cloud Phone System is a contemporary solution that replaces outdated telecommunication setups, featuring applications for both mobile and desktop platforms, IP phones, web management tools, and is built on the reliable infrastructure of Grid4's carrier cloud. By managing all system upgrades and eliminating the need for licensing fees and maintenance costs, Grid4 alleviates the financial burden associated with capital investments. You can conveniently manage your phone system anytime and anywhere through an easy-to-use online interface. The application integration enhances your capacity to oversee customer interactions with ease. This cutting-edge system allows users to access the features of Grid4’s Cloud Phone System from any device, whether they are working in the office or remotely. Additionally, Grid4’s SmartCOMM® Cloud Phone System is a flexible and feature-rich upgrade that not only replaces your current on-premises system but also adapts to your business growth, ensuring that it remains a crucial element of your success. With its comprehensive functionalities, this solution is tailor-made to foster your company's development and adjust to evolving requirements, making it an essential tool for modern businesses. Overall, embracing Grid4’s Cloud Phone System positions your organization to thrive in an increasingly digital world.

What is Cisco Webex Calling?

Discover a dynamic cloud-based phone solution specifically designed for businesses with Webex Calling, enabling you to effortlessly make and receive calls on any device from nearly any location, simplifying the challenges of conventional phone systems. This service is crafted to foster your business's expansion by allowing calls from your business number and providing access to a wide range of powerful cloud calling functionalities. Eliminate the costs that come with physical phone equipment; instead, manage all aspects of your services, users, and security from a single intuitive platform. Webex Calling places a strong emphasis on security, ensuring your communications are protected without requiring frequent updates or maintenance. Experience the convenience of making calls with extension numbers, direct inward dialing (DID), email-style directory URIs, or by using directory-based dialing methods. With an array of features such as shared lines, hunt groups, call waiting, hold/resume options, call pickup, forwarding, do not disturb, and transfer abilities, you’ll always be prepared for important calls. This modern communication solution not only boosts productivity but also empowers teams to maintain connectivity regardless of their physical location, enhancing collaboration in today’s fast-paced work environment. Ultimately, it represents a significant advancement in how businesses approach their communication needs.

Media

Media

Integrations Supported

Box
Calero
Cisco Webex
Expo XT UC Analytics
Google Drive
Jira
MOS Chorus
MiaRec
Microsoft Teams
Rivet Logic
Salesforce
Shift
Teamstack
Trello
Variphy

Integrations Supported

Box
Calero
Cisco Webex
Expo XT UC Analytics
Google Drive
Jira
MOS Chorus
MiaRec
Microsoft Teams
Rivet Logic
Salesforce
Shift
Teamstack
Trello
Variphy

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grid4 Communications

Date Founded

2001

Company Location

United States

Company Website

www.grid4.com/business-solutions/cloud-phone-system/

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.webex.com/suite/enterprise-cloud-calling.html

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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