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What is GrowthDot CRM and Deals?

Zendesk's CRM and Deals feature acts as a robust sales instrument, allowing users to oversee their sales pipelines within Zendesk Support itself, thereby negating the necessity to invest in Zendesk Sell. This integration fosters a fluid connection between customer service and sales operations, creating a unified platform that caters to multiple channels. Here are some essential functionalities of this application: - Capture sales leads directly from Zendesk Support tickets - Access a thorough history of every client's interactions - Centralize all relevant sales deal information in one hub - Customize and develop pipelines to suit your specific sales strategies - Include product descriptions to enrich your deals - Integrate various stages, product details, and customer data - Specify categories for lost deals along with their reasons - Automatically schedule the reallocation of lost deals - Attach necessary documents straight to your deals - Generate insightful analytical reports on lost deals, sales trends, and more - Enjoy an intuitive interface that enhances navigation and user accessibility. With these capabilities, your sales process can not only become more streamlined but also better integrated with customer support, ultimately driving greater efficiency and productivity in your sales efforts. This holistic approach allows teams to work collaboratively, ensuring that every interaction is informed and impactful.

What is Clatos CRM?

Clatos CRM presents a versatile platform that encompasses both general and specialized solutions, making it easier for businesses to understand their target demographics and find new ways to engage with them. By utilizing Clatos CRM, organizations can synchronize their marketing, sales, and support teams through a single customer database, which can potentially enhance sales efficiency by 25%. Celebrated for its outstanding services and user-friendly experience, this CRM integrates various functions, including sales, service, marketing, commerce, and IT, to craft tailored customer interactions. The platform facilitates efficient planning and execution, resulting in significant returns on investment. Users can track all leads in one central location, simplifying the process of monitoring their development. Features such as automated lead imports from emails, note-taking capabilities, proposal generation, and easy file attachments contribute to a more streamlined workflow. Furthermore, the ability to create professional invoices quickly, send them to clients without delay, and establish recurring invoices saves time and enhances billing efficiency. Users can write emails from the ground up or choose from customizable templates that automatically fill in vital contact details, while also benefiting from the seamless integration of documents from the CRM's management system. Overall, Clatos CRM adopts a comprehensive methodology for relationship management, ensuring that businesses can operate with maximum efficiency and effectiveness while maintaining strong connections with their customers. This holistic approach not only improves workflow but also cultivates a more engaging customer experience.

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Integrations Supported

WhatsApp
Zendesk

Integrations Supported

WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$6 per agent/per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Company Facts

Organization Name

Dunes Factory

Date Founded

2009

Company Location

India

Company Website

clatos.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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