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What is GuestDiary.com?

Find a cost-effective and streamlined way to manage all your hotel or guesthouse bookings seamlessly. Nestled in the picturesque region of Donegal, Ireland, we have been delivering outstanding reservation technology to hotels and guesthouses for over 20 years. Remarkably, our service is contract-free and devoid of upfront charges, granting you the freedom to opt out whenever you wish. Moreover, our packages include evening and weekend support to ensure you have assistance whenever you need it! You can set up your property on GuestDiary in as little as a week. Our comprehensive cloud-based system allows for straightforward management of your reservations across multiple OTAs. Experience a modern, responsive, and mobile-optimized website without any initial costs, complemented by continuous support for your site. Manage all your rates, availability, and bookings effortlessly from one centralized platform! Also, our secure and intuitive Booking Engine facilitates direct online reservations, which can help you minimize the commissions usually paid to OTAs while boosting your profits. By adopting our customized solutions, you can simplify the complexities of running your hospitality business and focus on delivering an exceptional guest experience.

What is Booking Ninjas?

Easily manage all your properties through a cohesive interface built on Salesforce. After discussions with many property managers, we recognize that your main concerns center on costs, complexity, and operational hurdles. Previous encounters with other systems may have led you to feel that the onboarding process could be excessively lengthy, possibly resulting in additional challenges. At Booking Ninjas, we are proud to be the first to partner with Salesforce, the leading customer relationship management (CRM) platform, by integrating our solution directly into this robust system. The advanced technology, adaptability, and diverse features of Booking Ninjas are specifically designed to help you achieve a swift return on your investment. Our platform ensures an exceptional CRM experience, enabling smooth digital management of your guests and clients. In turn, this allows your team to concentrate on what truly matters – providing exceptional customer service and increasing guest satisfaction. By optimizing your operations, you can create a more dynamic and engaging atmosphere for both your employees and customers while fostering long-term relationships. Ultimately, the ease of use and efficiency provided by our solution empowers your business to thrive in a competitive market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$995 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GuestDiary.com

Date Founded

2007

Company Location

Ireland

Company Website

www.guestdiary.com

Company Facts

Organization Name

Booking Ninjas

Date Founded

2014

Company Location

United States

Company Website

www.bookingninjas.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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