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What is GuestService?

GuestService provides a comprehensive platform for engaging with guests effectively. Users can easily place orders and manage requests through dedicated online portals tailored for guest services. With its real-time functionalities and support for numerous languages and platforms, it facilitates smooth communication with guests across a variety of digital channels, such as web, mobile, kiosks, and lobby settings. By leveraging this all-in-one solution, businesses can significantly improve customer satisfaction, strengthen loyalty, and increase revenue opportunities. GuestService prioritizes delivering outstanding experiences for guests, allowing them to effortlessly submit requests and track their progress through their mobile devices, all without facing language barriers or requiring physical contact. Furthermore, guests can access valuable information regarding your hotel, amenities, and nearby attractions through an intuitive digital concierge feature. There are no additional setup fees, and you can choose a package that aligns with your specific requirements to begin right away. If you require help during the setup, our dedicated online chat support team is available to guide you throughout the entire process, ensuring a hassle-free transition. This method not only streamlines guest interactions but also significantly boosts overall operational efficiency while creating a more connected environment for both guests and staff. Ultimately, GuestService stands as a pivotal tool in enhancing the guest experience within the hospitality industry.

What is Concierge Organizer?

Concierge Organizer is specifically crafted to integrate smoothly with diverse hotel management software and supplier systems, guaranteeing secure interactions while preventing data loss. It features a dedicated section for recurring tasks that can be delegated to individuals or teams, coupled with daily checklists that are adaptable for various purposes. An events area enables the Concierge to easily suggest temporary activities through confirmation messages dispatched to guests. Moreover, there are dedicated sections for tracking both incoming and outgoing items, which ensures thorough service oversight. Should any service experience alterations or cancellations, you will stay informed and unaffected. With a single click, you can produce detailed reports, which significantly boosts your monitoring and management of all information collected within Concierge Organizer. The system also provides a range of pre-designed templates that are customized to fit your hotel's communication style and operational requirements, further optimizing the workflow. This effective combination not only enhances productivity but also significantly enriches the overall experience for guests, ensuring that their needs are met with precision and care. By improving the organization of tasks and communications, Concierge Organizer helps create a more streamlined hospitality service.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

€99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GuestService

Company Location

United Kingdom

Company Website

guestservice.net

Company Facts

Organization Name

COGIFOR

Date Founded

2007

Company Location

France

Company Website

conciergeorganizer.com

Categories and Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Categories and Features

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