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What is HCL HERO?

The Healthcheck and Runbook Optimizer enables IT Administrators to easily monitor server health and implement effective recovery strategies using customized Runbooks. This powerful collection includes HCL Workload Automation, HCL Clara, and HCL HERO, which together enhance operational efficiency. By reducing manual interventions and minimizing server downtimes, HCL HERO significantly boosts IT effectiveness across various organizations. The tool integrates centralized application monitoring with runbook automation, creating a single access point for identifying misconfigurations, performance bottlenecks, or infrastructure problems in diverse environments. Users can quickly obtain insights into their current status and necessary actions through an intuitive and visually appealing dashboard. Additionally, HCL HERO facilitates the integration of a personalized runbook library, which includes tailored monitoring and key performance indicators (KPIs), ensuring that administrators can act promptly to any issues that arise. In essence, this solution acts as a holistic tool designed to optimize IT management and enhance operational agility, ultimately leading to more effective resource allocation and improved response times.

What is BMC AMI Ops Monitoring?

BMC AMI Ops Monitoring, formerly recognized as MainView Monitoring, provides a cohesive method for managing z/OS® and z/OS UNIX® systems, successfully removing doubts associated with improving mainframe efficiency. This innovative solution not only lowers monitoring costs but also ensures consistent system uptime and optimal performance, minimizing the likelihood of service disruptions. Users benefit from a comprehensive view of their z/OS landscape, which includes z/OS UNIX, making certain that the mainframe meets the needs of today's fast-paced digital businesses—efficiently, effectively, and affordably. There is no need for trade-offs; by optimizing resource utilization and consolidating data collection, costs are reduced while availability is preserved. The integration with proactive automation smartly addresses potential issues before they develop, while user-friendly navigation facilitates rapid identification of problem sources, thereby decreasing Mean Time to Repair (MTTR). Furthermore, analytics-driven dynamic thresholds highlight emerging concerns, boosting the productivity and efficiency of your workforce. By utilizing these sophisticated capabilities, organizations can maintain vigorous and dependable mainframe operations, ensuring they remain competitive in an ever-evolving technological landscape. This commitment to reliability and efficiency not only enhances operational performance but also positions businesses for sustained growth and innovation.

Media

Media

Integrations Supported

Azure DevOps Projects
BMC Helix CMDB
BMC Helix Cloud Security
BMC Helix Control-M
CA Mainframe Security Insights Platform
Cherwell HR Service Management
Cherwell Software
Citrix Analytics
Flexera One
Io-Tahoe
Jira
SAP Cloud Platform
SimpliField

Integrations Supported

Azure DevOps Projects
BMC Helix CMDB
BMC Helix Cloud Security
BMC Helix Control-M
CA Mainframe Security Insights Platform
Cherwell HR Service Management
Cherwell Software
Citrix Analytics
Flexera One
Io-Tahoe
Jira
SAP Cloud Platform
SimpliField

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HCL Software

Date Founded

1991

Company Location

India

Company Website

www.hcltechsw.com/products/hero

Company Facts

Organization Name

BMC

Date Founded

2005

Company Location

United States

Company Website

www.bmc.com/it-solutions/bmc-ami-ops-monitoring.html

Categories and Features

Categories and Features

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