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What is HERO?

HERO is a fully customizable platform crafted to provide a top-tier connectivity solution, guaranteeing outstanding experiences for your clientele. You have the option to deploy a completely branded and personalized digital application that integrates smoothly with your existing systems. This versatile platform allows you to assist customers at every phase of their service experience, which includes onboarding, electronic Know Your Customer (eKYC) processes, payment handling, subscription oversight, and in-app eSIM activation. With the HERO mobile application, users can obtain a holistic perspective of their services, available at any time and from any location. Moreover, you can generate in-depth analytics on user profiles and service utilization across various digital platforms, networks, and external services. A fully branded web portal further enriches this experience by providing interactive self-service options and marketplace features for a seamless omnichannel interaction. The in-app eSIM activation streamlines the setup of mobile services for your customers, necessitating just a single tap. HERO includes eSIM provisioning, comprehensive customer analytics, detailed service monitoring, and all the vital resources required to effectively manage the entire customer lifecycle, ensuring that you can effortlessly address every customer requirement. By utilizing this all-in-one solution, your business is well-equipped to thrive in the challenging connectivity market, fostering lasting relationships with your users. Ultimately, HERO not only enhances customer satisfaction but also drives loyalty and retention in a competitive landscape.

What is CompaxDigital?

Presenting the only BSS platform that guarantees extraordinary agility and quick deployment. In situations where speed is crucial, our flexible BSS software configuration adapts to promote growth throughout your organization. Effortlessly unify operations across the entire enterprise and accelerate your entry into the market. CompaxDigital serves B2C, B2B, and wholesale clients with an innovative, forward-thinking BSS solution. A centralized and intuitive product information system not only improves your customers’ comprehension of your offerings but also provides a thorough reference across all business units. You are empowered to make rapid updates without the necessity for coding or extensive development, facilitating swift additions, changes, or removals of your products. Connect with your customers efficiently without the hassle of prolonged development cycles, ensuring a unified customer experience. With easily accessible information, users can assist customers more effectively, resulting in improved service quality, reduced support costs, and heightened customer loyalty. Moreover, this efficiency fosters a more agile environment that can swiftly adjust to evolving market needs, ultimately enhancing your competitive advantage.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mobilise

Date Founded

2011

Company Location

United Kingdom

Company Website

www.mobiliseglobal.com

Company Facts

Organization Name

CompaxDigital

Date Founded

1994

Company Location

Austria

Company Website

compaxdigital.com

Categories and Features

Categories and Features

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