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What is HOTH Stars?

Feedback from customers is essential in influencing your digital reputation. Unfortunately, many who choose to share their thoughts tend to focus on negative experiences. With HOTH STARS Reputation Management Software, you can enhance the volume of positive reviews on any platform of your choice while also managing negative comments with care. A straightforward code snippet enables you to collect reviews from multiple sources, such as your email signature, thank you pages, or directly from your email list. Customers who rate your service with 4 or 5 stars will be prompted to leave a review on your chosen platform, while those who rate you between 1 and 3 stars will be guided to reach out to you privately, giving you the chance to address their issues. Our intuitive dashboards allow for effective campaign management, ensuring that you stay organized and informed. Furthermore, whether you need assistance in writing blog posts or creating videos, we are here to cater to all your content requirements and help your brand excel online. This comprehensive approach not only boosts your positive reviews but also fosters better relationships with your clientele.

What is Field Solution Group?

Utilize the strength of positive reviews to keep a leading position in your field. By gathering more favorable feedback, you can build a higher level of trust with potential clients than your competitors. Search engines will recognize your extensive positive presence online, which can improve your search rankings and make your business a go-to choice for newcomers. Additionally, you can boost your local search visibility while effectively monitoring your reputation on over 300 review sites. It's vital to ensure that your business is visible in the correct spaces when potential customers are searching. A single unfavorable review can deter as many as 30 prospective clients, highlighting the necessity of addressing concerns head-on. Our automated system allows your business to tackle negative experiences before they are aired publicly, enabling you to manage customer relations proactively. We equip you with the means to turn adverse situations into positive experiences by facilitating prompt communication with unhappy customers, ensuring you seize every chance to enhance your service. By focusing on customer satisfaction and adept feedback management, your business can not only survive but flourish in an increasingly competitive market. This proactive approach will not only safeguard your reputation but also foster a loyal customer base that drives long-term success.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)
Yelp

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

The HOTH

Company Location

United States

Company Website

www.thehoth.com

Company Facts

Organization Name

Field Solution Group

Date Founded

2015

Company Location

United States

Company Website

www.fieldsolutiongroup.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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