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What is Happ EX Platform?

A successful Customer Experience program transcends just achieving short-term financial benefits; it is integral to strategic planning and long-lasting efforts that ultimately yield higher returns on investment. By leveraging Happ, businesses can effectively evaluate the critical customer experiences that foster loyalty, enhance employee satisfaction, and stimulate revenue growth. The management of customer experiences is vital for boosting overall business effectiveness. Understanding your customers' preferences and the elements that contribute to their satisfaction enables you to prioritize initiatives while reducing investment risks. The HAPP platform for managing customer experiences boasts several impressive features, including digital surveys that can be distributed through various online channels to maximize user engagement. The process of collecting insights is fully automated, triggered by transactions and bolstered by easy integrations. Utilizing machine learning, the platform ensures that you pose the right questions to the appropriate customers at the most opportune times, significantly minimizing customer irritation and improving the survey experience. Furthermore, these features work in harmony to provide a streamlined experience that allows businesses to make informed decisions based on real-time feedback, ultimately contributing to sustainable growth and customer satisfaction.

What is BP2W?

BP2W (Better Place to Work) is a pioneering initiative centered on Leadership Development, Workplace Culture enhancement, and boosting Employee Engagement, delivering swift and quantifiable results. By utilizing a diverse array of engaging Measures, Activities, Goals, and Resources, your team can efficiently foster a well-organized, participatory, and productive workforce. This program stands out as the first self-directed, online platform geared towards improving cultural dynamics and behavioral practices, thereby facilitating Organizational Development while delivering the critical Employee Experience essential in the modern workplace. It includes a streamlined survey to assess employee and team needs, gauging engagement levels alongside leadership impact. Moreover, it offers dynamic and informative charts that present instant metrics across different organizational tiers, enabling effective tracking of progress. With an effective combination of interactive exercises, brief training sessions, goal-setting frameworks, enlightening articles, and actionable recommendations, BP2W provides a holistic strategy for workplace enhancement, empowering employees to reach their full potential. Ultimately, this program not only promotes individual growth but also strengthens the organization as a whole, fostering a thriving work environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Happ Consulting Services

Date Founded

2015

Company Location

United Kingdom

Company Website

www.happcons.com

Company Facts

Organization Name

Satisfaction At Work

Date Founded

2014

Company Location

United States

Company Website

www.satisfactionatwork.com

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

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Happ CX Platform Reviews & Ratings

Happ CX Platform

Happ Consulting Services

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