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What is Happ EX Platform?

A successful Customer Experience program transcends just achieving short-term financial benefits; it is integral to strategic planning and long-lasting efforts that ultimately yield higher returns on investment. By leveraging Happ, businesses can effectively evaluate the critical customer experiences that foster loyalty, enhance employee satisfaction, and stimulate revenue growth. The management of customer experiences is vital for boosting overall business effectiveness. Understanding your customers' preferences and the elements that contribute to their satisfaction enables you to prioritize initiatives while reducing investment risks. The HAPP platform for managing customer experiences boasts several impressive features, including digital surveys that can be distributed through various online channels to maximize user engagement. The process of collecting insights is fully automated, triggered by transactions and bolstered by easy integrations. Utilizing machine learning, the platform ensures that you pose the right questions to the appropriate customers at the most opportune times, significantly minimizing customer irritation and improving the survey experience. Furthermore, these features work in harmony to provide a streamlined experience that allows businesses to make informed decisions based on real-time feedback, ultimately contributing to sustainable growth and customer satisfaction.

What is Compport?

Compport offers a SaaS solution that effectively oversees all aspects of compensation planning, encompassing candidate offers, yearly and ad-hoc salary evaluations, tailored bonus and incentive programs, long-term incentive schemes, and recognition initiatives. This fully modular system enables users to create one or multiple compensation plans with complete flexibility, allowing them to evaluate and analyze the budget and its potential impact beforehand. Furthermore, it facilitates the launch of these plans to line managers for review of salary elements within their teams, while also providing a digital platform for communication with employees, granting them access to letters and comprehensive total rewards statements. In addition to streamlining processes, Compport aids organizations in realizing significant improvements such as enhanced efficiency by up to 90% in compensation management, total flexibility in compensation modeling, and improved decision-making capabilities for leaders, managers, and HR professionals. By empowering an organizational culture that promotes decentralized decision-making, it ensures that the right stakeholders have the necessary controls in place to drive effective outcomes. This innovative approach fosters a collaborative environment where informed choices can be made swiftly and efficiently.

Media

Media

Integrations Supported

ADP GlobalView
BambooHR
Darwinbox
Oracle Fusion Cloud ERP
PeopleStrong
SAP HANA
SAP SuccessFactors
Workday Extend

Integrations Supported

ADP GlobalView
BambooHR
Darwinbox
Oracle Fusion Cloud ERP
PeopleStrong
SAP HANA
SAP SuccessFactors
Workday Extend

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Happ Consulting Services

Date Founded

2015

Company Location

United Kingdom

Company Website

www.happcons.com

Company Facts

Organization Name

Compport

Date Founded

2018

Company Location

Singapore

Company Website

www.compport.com

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Categories and Features

Compensation Management

Bonus Management
Compensation Assessment
Compensation Calculation
Compensation Plan Modeling
Compensation Statements
Employee Reward Programs
Incentive Programs
Organizational Charting
Salary Planning

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

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