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What is HarrisData CRM?

HarrisData offers three innovative CRM modules designed to significantly improve operational efficiency within organizations. CustomerFirst® provides various departments with crucial tools for support, help desk operations, and quality monitoring, enabling them to efficiently handle customer information relevant to their individual needs. This comprehensive solution tracks the entire process from the initial logging of a request or issue to its final resolution. SalesFirst® is specifically crafted to assist businesses in structuring their sales teams, prospects, and client relationships. This essential tool for sales professionals consolidates all relevant historical and key information about potential customers, while also facilitating the monitoring of competitor data to enhance sales tactics in response to market dynamics. Finally, WebFirst® offers customers the ability to access, update, and create support tickets online at any time, ensuring they have round-the-clock convenience. This module also allows users to conveniently download software updates from the web, keeping them equipped with the latest tools as needed, further enhancing user experience and satisfaction. By integrating these modules, organizations can create a cohesive system that streamlines customer engagement and boosts overall productivity.

What is Abaav Performance?

Enhance the productivity of your metrics-oriented sales team and drive revenue growth by focusing on actionable behaviors. This specialized Salesforce application offers a succinct snapshot of both individual and team performance. The scorecard emphasizes crucial metrics to focus on while reflecting on your historical performance data. Promote a culture of friendly competition through intra-team or cross-team challenges, allowing you to track progress on a TV screen or through your Dashboard. Motivate and energize your sales team with real-time performance analytics showcased prominently. Alleviate the administrative load of coaching sales teams by facilitating streamlined metric-focused and qualitative one-on-one sessions. Establish a sustainable environment of excellence and success while ensuring organizational and sales team alignment through transparent, bottom-up objectives. Tailor user targets, metric weights, and timelines to meet your specific requirements. Receive valuable insights about your metrics-driven sales team straight to your email inbox, with options for daily updates on team activities or alerts for significant deal closures. By leveraging these tools, you can pinpoint both strengths and weaknesses within your team, enabling targeted refinements in your sales strategy while fostering continuous improvement. Ultimately, this approach not only boosts motivation but also cultivates a team dedicated to achieving collective goals.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HarrisData

Date Founded

1972

Company Location

United States

Company Website

www.harrisdata.com/software/crm

Company Facts

Organization Name

Abaav Software

Date Founded

2016

Company Location

United States

Company Website

abaav.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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