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What is Salesforce Health Cloud?

Effortlessly bring together care teams with a comprehensive, HIPAA-compliant platform that delivers an all-encompassing view of each patient’s health. Transform your call center operations to ensure that patients receive timely access to care, while also tackling social determinants of health to improve overall outcomes. Utilize an effective engagement platform that seamlessly integrates people, data, and processes to support, engage, and attract patients throughout their healthcare journeys. Enhance virtual sales interactions and strengthen relationships with providers, leading to improved patient engagement that drives significant value and results. Achieve commercial excellence by connecting sales, service, marketing, and operations through critical data insights. Address the needs of your constituents by empowering staff to make well-informed decisions, based on a comprehensive understanding of the patients and families they serve. Provide your team with essential tools for manual contact tracing, patient monitoring, and automated follow-ups, allowing for quick responses during healthcare emergencies while also nurturing a culture of proactive communication and care. By prioritizing patient engagement and data-driven decision-making, healthcare outcomes can be dramatically improved across the board.

What is Cognipharma?

Cognipharma's HCP Engagement Platform is a SaaS solution specifically designed for pharmaceutical enterprises looking to enhance their omnichannel strategies and build meaningful relationships with healthcare providers. This innovative platform seamlessly integrates with numerous CRM systems, such as Veeva, IQVIA OCE, and Salesforce, as well as bespoke solutions, allowing for a coherent management of customer data. One of its key strengths includes rapid HCP registration and validation, enabling swift access to resources through single sign-on while confirming authenticity against public databases or existing CRM entries. Furthermore, the platform emphasizes the importance of managing consent and preferences, facilitating the gradual accumulation of channel and content preferences that align communications with the needs of healthcare professionals. By focusing on personalized content and optimizing interaction channels, Cognipharma's offering aims to boost marketing and sales performance metrics while delivering essential insights into customer journeys across diverse channels. This strategic approach not only aids in making informed decisions but also strengthens the bonds between pharmaceutical firms and healthcare practitioners, ultimately paving the way for more effective collaborations in the healthcare landscape. Such enhancements in engagement strategies can lead to improved patient outcomes and foster a more responsive healthcare ecosystem.

Media

Media

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
IQVIA
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Life Sciences Cloud
Veeva CRM
Wufoo

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
IQVIA
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Life Sciences Cloud
Veeva CRM
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/healthcare/overview/

Company Facts

Organization Name

Cognipharma

Date Founded

2016

Company Location

Portugal

Company Website

www.cognipharma.com/hcp-engagement-platform/

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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