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What is Salesforce Health Cloud?

Effortlessly bring together care teams with a comprehensive, HIPAA-compliant platform that delivers an all-encompassing view of each patient’s health. Transform your call center operations to ensure that patients receive timely access to care, while also tackling social determinants of health to improve overall outcomes. Utilize an effective engagement platform that seamlessly integrates people, data, and processes to support, engage, and attract patients throughout their healthcare journeys. Enhance virtual sales interactions and strengthen relationships with providers, leading to improved patient engagement that drives significant value and results. Achieve commercial excellence by connecting sales, service, marketing, and operations through critical data insights. Address the needs of your constituents by empowering staff to make well-informed decisions, based on a comprehensive understanding of the patients and families they serve. Provide your team with essential tools for manual contact tracing, patient monitoring, and automated follow-ups, allowing for quick responses during healthcare emergencies while also nurturing a culture of proactive communication and care. By prioritizing patient engagement and data-driven decision-making, healthcare outcomes can be dramatically improved across the board.

What is Dragonfly PHD?

An optimized online booking and registration system ensures that all essential details are collected in advance. Effective communication with patients is maintained through email, text, and chat, providing reminders and follow-ups for post-care. Automated reporting simplifies the insurance claims process and complies with regulatory requirements, all while upholding stringent privacy and security measures. Additionally, the platform allows for efficient management of vaccinations and testing on a large scale, incorporating features for scheduling, intake, reporting, and follow-up. Accessible on both smartphones and tablets, it eliminates the need for a specific app. The integration of a paperless lab system delivers immediate test results to enhance patient experience. Confirmation messages are sent via text and email to keep patients updated about their appointments. A flexible scheduling tool enriches your website's events and employer dashboard, while features like state reporting, registry integration, and claims processing exports improve operational efficiency. Built upon a strong enterprise software foundation capable of processing millions of transactions, the system offers customizable templates designed to effectively showcase your services. This all-encompassing solution not only increases patient engagement but also streamlines administrative processes for healthcare providers, leading to improved service delivery and patient satisfaction. Overall, it represents a significant advancement in the healthcare management landscape.

Media

Media

Integrations Supported

CareBridge
Coin Metrics
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce Life Sciences Cloud
Wufoo

Integrations Supported

CareBridge
Coin Metrics
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce Life Sciences Cloud
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

5% fee per procedure
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/healthcare/overview/

Company Facts

Organization Name

Dragonfly PHD

Date Founded

2019

Company Website

dragonflyphd.com

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Categories and Features

Medical Lab

Audit Trail
Data Analysis Auditing
Data Security
EMR Interface
Fax Management
Lab Instrument Interface
Multi-Location Printing
Online Instrumentation
Physician Test Panels
Procedure-Based Billing
Sample Tracking

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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