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What is Heartland Payment Processing?

Embrace a wide array of payment options that your customers favor to create an enticing experience that promotes loyalty and encourages repeat visits. By enabling smooth transactions—whether they occur at the checkout counter, via a mobile food truck, on your website, or even as deliveries to customers' homes—you enhance both accessibility and convenience. Providing choices such as swiping, dipping, or tapping allows customers to utilize credit cards, EMV chip cards, and debit cards effortlessly. Furthermore, integrating widely-used digital wallets like Apple Pay®, Google Pay™, and Samsung Pay® aligns your business with contemporary payment trends. Additionally, accepting Automated Clearing House payments directly from bank accounts can simplify transactions even further. It’s also beneficial to allow gift cards, while offering options for customers to activate, redeem, and reload personalized gift cards to enrich their shopping experience. This all-encompassing strategy ensures that you will never miss out on a sale due to a lack of payment alternatives, ultimately fostering greater customer satisfaction and loyalty. In a rapidly evolving payment landscape, staying adaptable and responsive to customer needs can significantly enhance your business's success.

What is ChipBot?

Leverage ChipBot to effectively engage and assist customers on your website. By converting tedious support tasks into a valuable resource, ChipBot is revolutionizing the way businesses manage customer interactions. This cutting-edge tool seeks to eliminate the repetitive tasks that often impede productivity for small businesses. Picture a situation where customers can independently discover the answers they seek without sacrificing their overall experience. Enter ChipBot, an automated customer experience solution that uses shared insights to refine support strategies. It enables you to address common inquiries just once while simultaneously collecting vital user data that may have previously gone unnoticed. Designed to tackle the limitations of conventional live chat—like inflexible scripts, high costs, and poor returns—ChipBot highlights the advantages of boosting conversion rates, providing automated support, and making intelligent use of data. By prioritizing user experience and efficiency, our goal is to transform your perception of live chat, offering an innovative solution that caters to diverse needs and ensures your business flourishes in an increasingly competitive environment. This approach not only enhances customer satisfaction but also streamlines your operations for greater success.

Media

Media

Integrations Supported

AEM Journaler
Adora POS
ChargeAutomation
Ease
FroogalPay
Google Sites
Herfert Software
Learning ExpressCE
Nimble
Perio-Exec
QReserve
RASI
SimpleTix
SynergySuite
WebRezPro
Weebly
Womply
WordPress
Zonal
myKaarma

Integrations Supported

AEM Journaler
Adora POS
ChargeAutomation
Ease
FroogalPay
Google Sites
Herfert Software
Learning ExpressCE
Nimble
Perio-Exec
QReserve
RASI
SimpleTix
SynergySuite
WebRezPro
Weebly
Womply
WordPress
Zonal
myKaarma

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Heartland Payment Systems

Date Founded

1997

Company Location

United States

Company Website

www.heartlandpaymentsystems.com

Company Facts

Organization Name

ChipBot

Date Founded

2018

Company Location

United States

Company Website

getchipbot.com

Categories and Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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