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What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

What is DataMesh Director?

DataMesh Director enables the quick development of 3D Digital Twin content by leveraging existing 3D assets such as CAD and BIM files, utilizing an easy-to-use drag-and-drop interface that is similar to PowerPoint. With its ability to integrate IoT data seamlessly, the platform supports remote collaboration and offers one-click publishing to multiple platforms, allowing users to create standard operating procedures, support documents, 3D product manuals, and real-time monitoring systems for robots and machinery, thereby improving the productivity and experience of frontline employees. In contrast to traditional professional tools, DataMesh Director prioritizes accessibility, enabling users to efficiently produce 3D training tutorials, product demonstrations, and sales presentations in as little as ten minutes after getting acquainted with the software, which dramatically reduces content creation expenses. Furthermore, it provides remote experts with essential information and operational workflows, helping frontline workers to bridge communication gaps and ultimately lower costs even further. This pioneering approach not only optimizes workflows but also cultivates a collaborative atmosphere that boosts operational efficiency throughout the organization, creating a more agile work environment. As a result, teams can respond swiftly to changes and challenges, ensuring that productivity remains high and that all employees are equipped with the tools they need to succeed.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

£100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Company Facts

Organization Name

DataMesh

Company Location

United States

Company Website

datamesh.com/datamesh-director/

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