HibbittsAutoPro vs. Garage Partner

Streamline your estimating workflow with our user-friendly “in-page” parts ordering system, designed to seamlessly connect with your wholesale account at your preferred local parts supplier. This cutting-edge system pulls in parts details, such as pricing and installation times, directly into your estimates, making the process much more efficient. If you often provide certain services, you can effortlessly create invoices by utilizing a pre-defined job template. By simply searching for the customer's vehicle and associating it with your template, you can generate invoices in just a few clicks. This all-in-one solution not only handles work orders and invoices but also tracks vehicle service history, enabling you to easily suggest new repair projects. You can quickly create work orders with integrated parts ordering, ensuring that the required products, along with their costs and your chosen markup, are included. Additionally, the system gathers installation times for parts and automatically incorporates this data into your repair estimates while you order from your local auto parts supplier, thereby boosting your operational efficiency and enhancing customer satisfaction. With this robust tool at your disposal, you can dedicate more time to providing outstanding service while optimizing your workflow for better results. The convenience of having everything in one place allows for a smoother operation, fostering long-term relationships with your clients.

The implementation of serial numbers for products, coupled with advanced search capabilities, significantly improves organizational efficiency. Customers are given the choice to either accept or decline the services and products that appear on their invoices. Moreover, vehicles can be registered as temporary entries, which is especially useful for dealerships and walk-in customers who wish to avoid tracking. Technicians have the ability to clock in and out for each task, facilitating accurate time tracking for all labor-related efforts. The system also features the capability to send text messages directly to both pagers and mobile phones from Garage Partner Pro. Users can conveniently fax or email invoices and work authorizations right from the software interface. Additionally, PDF versions of invoices can be attached and sent via email within Garage Partner Pro, enhancing user convenience. The platform supports an unlimited array of predefined service requests and job descriptions, along with the ability to incorporate supplies into the invoicing process. There is a provision to apply a percentage fee on invoices for parts and labor, complete with visual aids through screenshots. Invoices can be temporarily held if required, offering flexibility in billing. The program generates estimates that can subsequently be converted back into invoices at any time, and it features a seamless archiving system that links these estimates to the customer’s profile for future reference. This capability is particularly beneficial for body shop estimates, as it allows for quick quotes. Furthermore, real-time tracking of vehicle progress is available for all cars currently being serviced, which ensures smooth operations and effective communication. This comprehensive system ultimately boosts both workflow efficiency and customer satisfaction, while also providing a more organized approach to handling service requests.