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What is Horizon Hosted Telephony?

The leading telephone systems currently prevailing in the UK market are the Horizon Hosted Cloud system and the Panasonic NS-700 Office system, both celebrated for their outstanding capabilities. The Horizon Hosted Telephony functions as a Cloud-based service, leveraging remote Data Centres for its switching operations while utilizing VoIP technology to facilitate Internet-based calls. Each of these systems comes with complimentary Polycom VVX 411 handsets over a three-year agreement, provided you choose one of our tailored VoIP services for Internet connectivity. This might involve a Converged voice and data circuit that dedicates a segment of bandwidth specifically for voice traffic, guaranteeing consistently high audio quality, even during peak data usage. Typically, businesses can anticipate considerable savings in both initial outlays and ongoing costs while enjoying access to advanced features. In addition to enhancing communication efficiency, these systems also play a crucial role in optimizing cost management for organizations, making them a wise investment for modern enterprises. Ultimately, the combination of technology and affordability makes these systems particularly appealing to a wide range of businesses.

What is FirstDigital?

FirstDigital Telecom distinguishes itself as a leading telecommunications provider, gaining recognition both nationally and locally within the communications industry for its proficiency in design, construction, implementation, and operational services. The company presents a comprehensive array of business solutions, which include local voice services, long-distance communication, internet connectivity, VoIP, cloud PBX, hosting, co-location, managed services, and options for fiber-to-the-premise/tower. By leveraging a resilient, secure, and adaptable data and cloud services network that is also fault-tolerant, FirstDigital provides substantial economic benefits to its clients while guaranteeing an exceptional service experience that boosts overall business productivity. Since its establishment in 2000, FirstDigital has focused on the construction, operation, and maintenance of fiber networks, employing expert engineering teams that utilize state-of-the-art equipment and comply with rigorous design standards to ensure long-term flexibility, maximum uptime, and guaranteed quality in service delivery. This unwavering commitment to excellence not only enhances FirstDigital's reputation but also establishes it as a trustworthy partner for companies aiming to excel in an increasingly competitive digital environment. Moreover, the company’s continuous innovation and adaptation to market trends further solidify its role as a frontrunner in the telecommunications field.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook

Integrations Supported

Microsoft 365
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Horizon Telecom

Date Founded

2012

Company Location

United Kingdom

Company Website

www.horizontelecom.co.uk/our-telephone-systems/

Company Facts

Organization Name

FirstDigital

Date Founded

2000

Company Location

United States

Company Website

firstdigital.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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