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What is Huawei OSS-as-a-Service?

OSS-as-a-Service is an innovative business model that delivers comprehensive Operational Support System functionalities through a collaborative agreement with Communication Service Providers (CSPs), typically spanning several years. By leveraging a well-integrated OSS suite that efficiently manages high-quality operational data, CSPs can significantly boost automation and agility in their operations, resulting in enhanced operational efficiencies, reduced operating costs, faster time-to-market, and a superior customer experience. Historically, CSPs have faced limited sourcing options, primarily choosing between purchasing a Commercial Off-The-Shelf (COTS) software solution with necessary support services or creating their own OSS solutions internally. The emergence of OSS-as-a-Service transforms this scenario, providing a more adaptable and efficient means to access vital OSS capabilities. This approach not only resolves existing operational issues but also strategically equips CSPs for ongoing growth and innovation in an ever-changing market landscape. As such, OSS-as-a-Service represents a significant shift in how CSPs can approach their operational challenges, paving the way for future advancements in technology and service delivery.

What is Comarch Smart BSS?

Comarch Smart BSS offers an all-encompassing solution for business support, integrating various functionalities into one cohesive system. Our robust telecommunications foundation enables us to deliver exceptional customer-focused services, guided by TM Forum recommendations and insights from our business partners. We enhance the operations of both telecom and non-telecom entities by offering adaptability in service definitions and process management. Supported by a team of seasoned technical and business experts, Smart BSS is equipped to customize a wide array of services to address your specific needs and challenges. Our unified platform caters to multiple roles within your organization, including sales representatives, customer service agents, accountants, and technical service managers, while also allowing for user-specific access permissions. This ensures that you can provide uninterrupted and efficient services to your customers. With a user-friendly self-service platform and an efficient ticket management system, we guarantee a superior level of service that enhances customer satisfaction and loyalty. In this way, Comarch Smart BSS not only boosts operational efficiency but also strengthens customer relationships through seamless interactions.

Media

Media

No images available

Integrations Supported

Infovista Ativa

Integrations Supported

Infovista Ativa

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Huawei

Date Founded

1987

Company Location

China

Company Website

carrier.huawei.com/en/technical-topics/service/SolutionTopic/OSS/OSS

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/bss-solutions/smart-bss/

Categories and Features

Categories and Features

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