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What is IBM InfoSphere Optim Data Privacy?

IBM InfoSphere® Optim™ Data Privacy provides an extensive range of tools aimed at effectively concealing sensitive data in non-production environments such as development, testing, quality assurance, and training. This all-in-one solution utilizes a variety of transformation techniques to substitute sensitive information with realistic, functional masked versions, thereby preserving the confidentiality of essential data. Among the masking methods employed are the use of substrings, arithmetic calculations, generation of random or sequential numbers, date manipulation, and the concatenation of data elements. Its sophisticated masking capabilities ensure that the formats remain contextually relevant and closely mimic the original data. Users are empowered to implement a wide selection of masking strategies as needed to protect personally identifiable information and sensitive corporate data across applications, databases, and reports. By leveraging these data masking functionalities, organizations can significantly reduce the risk of data exploitation by obscuring, privatizing, and safeguarding personal information shared in non-production settings, thus improving data security and regulatory compliance. Furthermore, this solution not only addresses privacy concerns but also enables businesses to uphold the reliability of their operational workflows. Through these measures, companies can navigate the complexities of data privacy with greater ease.

What is GrowthDot GDPR Compliance?

The GDPR Compliance application tailored for Zendesk streamlines the management of customer data by enabling its deletion, anonymization, and retrieval within the Zendesk platform. It comes equipped with a range of vital functions, such as the ability to handle thousands of tickets and contacts at once, along with merging user, ticket, and organizational data into detailed lists. Users can create targeted ticket and contact lists for large-scale processing, which aids in ensuring compliance by facilitating the removal of personal information associated with users or organizations. Moreover, the application secures sensitive information while offering features that allow users to compile and export data in CSV format. There is also the convenience of editing data both individually and in bulk, with the option to fully anonymize sensitive information like credit card details and phone numbers. Additionally, the app supports automation setup and scheduling for various tasks, provides users with the ability to analyze statistics, and presents an easy-to-navigate interface for enhanced usability. Agents are empowered to submit data processing requests, receiving the necessary permissions to carry out these actions, and the application includes customizable settings for anonymizing tags within tickets. In summary, this tool not only simplifies GDPR compliance for organizations using Zendesk but also enhances overall data management efficiency.

Media

Media

No images available

Integrations Supported

Amdocs Customer Experience Suite
Hadoop
IBM Cloud
IBM Db2
IBM InfoSphere Optim
IBM Informix
JD Edwards EnterpriseOne
Oracle PeopleSoft
Oracle Siebel CRM
SQL Server
Zendesk

Integrations Supported

Amdocs Customer Experience Suite
Hadoop
IBM Cloud
IBM Db2
IBM InfoSphere Optim
IBM Informix
JD Edwards EnterpriseOne
Oracle PeopleSoft
Oracle Siebel CRM
SQL Server
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$41.70 organization/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/il-en/products/infosphere-optim-data-privacy

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

Categories and Features

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

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