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Ratings and Reviews 3,220 Ratings

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What is IBM Netcool Operations Insight?

IBM® Netcool® Operations Insight leverages artificial intelligence and machine learning to dramatically reduce event noise by automatically grouping related incidents and providing relevant context, which allows for faster resolution and improved operational efficiency. It offers a consolidated view across on-premises, cloud, and hybrid environments, while also providing valuable insights into service performance and the evolving landscape of network and IT infrastructures. By utilizing this solution, organizations can modernize their IT operations and enhance their understanding of quickly changing environments. Additionally, it supports containerized deployment on IBM Cloud Private, offering increased flexibility and scalability. This combination of cutting-edge technologies not only streamlines processes but also equips teams with the ability to respond more effectively to new challenges as they arise. As a result, organizations can maintain a competitive edge in a rapidly evolving technological landscape.

What is Dynatrace?

The Dynatrace software intelligence platform transforms organizational operations by delivering a distinctive blend of observability, automation, and intelligence within one cohesive system. Transition from complex toolsets to a streamlined platform that boosts automation throughout your agile multicloud environments while promoting collaboration among diverse teams. This platform creates an environment where business, development, and operations work in harmony, featuring a wide range of customized use cases consolidated in one space. It allows for proficient management and integration of even the most complex multicloud environments, ensuring flawless compatibility with all major cloud platforms and technologies. Acquire a comprehensive view of your ecosystem that includes metrics, logs, and traces, further enhanced by an intricate topological model that covers distributed tracing, code-level insights, entity relationships, and user experience data, all provided in a contextual framework. By incorporating Dynatrace’s open API into your existing infrastructure, you can optimize automation across every facet, from development and deployment to cloud operations and business processes, which ultimately fosters greater efficiency and innovation. This unified strategy not only eases management but also catalyzes tangible enhancements in performance and responsiveness across the organization, paving the way for sustained growth and adaptability in an ever-evolving digital landscape. With such capabilities, organizations can position themselves to respond proactively to challenges and seize new opportunities swiftly.

Media

Media

Integrations Supported

BMC AMI Ops Automation for Capping
BMC Compuware Strobe
BMC Compuware Topaz Connect
BMC Helix Cloud Cost
Bitbucket
Cloudaware
Evolven
F5 NGINX Plus
HCL IntelliOps Event Management
ITRS Load Testing
Jtest
NeoLoad
Observo AI
Oobeya
Polarity
Quickwork
SOAtest
Sedai
ServiceNow
Vanta

Integrations Supported

BMC AMI Ops Automation for Capping
BMC Compuware Strobe
BMC Compuware Topaz Connect
BMC Helix Cloud Cost
Bitbucket
Cloudaware
Evolven
F5 NGINX Plus
HCL IntelliOps Event Management
ITRS Load Testing
Jtest
NeoLoad
Observo AI
Oobeya
Polarity
Quickwork
SOAtest
Sedai
ServiceNow
Vanta

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$11 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/us-en/marketplace/it-operations-management

Company Facts

Organization Name

Dynatrace

Date Founded

2005

Company Location

United States

Company Website

www.dynatrace.com

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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