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What is IBM Sterling Order Management?

Elevate your transformation journey by simplifying technology and minimizing implementation hurdles to unlock omnichannel order fulfillment options such as curbside pickup, buy online pickup in-store (BOPIS), and ship-from-store (SFS). Empower your organization to enhance results by customizing business rules that resonate with both customer expectations and corporate objectives. By implementing real-time inventory management, you can skillfully allocate stock based on demand patterns while effectively managing inventory turnover rates. The IBM Sterling Order Management system boasts an intuitive interface and easy-to-use features, allowing you to function without relying on IT assistance. Utilize its adaptable order capture functionalities that range from real-time inventory to fulfillment, fostering customer experiences that not only drive sales but also boost profitability. The industry-leading Sterling Order Management solution integrates effortlessly with Adobe Commerce, creating a powerful alliance within the market. IBM has crafted cutting-edge technology that enables a swift and uncomplicated connection between order management and commerce systems, ensuring your operations run both smoothly and effectively. By adopting this all-encompassing solution, your business is well-positioned to flourish amidst competitive challenges while continually adapting to evolving market demands. Ultimately, this strategic approach to order management can significantly enhance customer satisfaction and long-term loyalty.

What is CapInfo?

The CapInfo Omnichannel platform significantly improves customer interaction by offering tools for loyalty program management, sales promotions, and gift card handling. As a unique and flexible solution, it enables retailers to provide a seamless shopping experience that spans both online and offline environments. By utilizing our promotions engine, businesses can create highly targeted marketing initiatives. With a variety of targeting options and sophisticated algorithms available, your Marketing Team can unleash their creativity and explore innovative approaches without constraints. Tap into the abundant customer data integrated within our platform to create customized offers that truly appeal to your audience, thereby enhancing your overall repeat purchase rates across your entire network. Adopt the Unified Commerce strategy by integrating and managing all sales promotions from different channels within one comprehensive solution. Moreover, the platform's ability to integrate seamlessly with third-party applications allows for a richer customer experience and enhanced functionality. This solution not only simplifies the management of promotions but also strengthens the bond between retailers and their customers, paving the way for long-term loyalty and satisfaction. In a rapidly evolving market, having such a robust system in place is essential for staying competitive and meeting customer demands effectively.

Media

Media

Integrations Supported

Canopy
Flipdish
Urbantz
YANTRA Subscription

Integrations Supported

Canopy
Flipdish
Urbantz
YANTRA Subscription

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/order-management

Company Facts

Organization Name

CAPINFO Retail Software

Date Founded

2000

Company Location

France

Company Website

www.e-capinfo.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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