Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Megaventory Reviews & Ratings
    158 Ratings
    Company Website
  • Fishbowl Reviews & Ratings
    1,041 Ratings
    Company Website
  • Katana Cloud Inventory Reviews & Ratings
    226 Ratings
    Company Website
  • Jesta Vision Suite Reviews & Ratings
    23 Ratings
    Company Website
  • Kochava Reviews & Ratings
    171 Ratings
    Company Website
  • Pepperi Reviews & Ratings
    141 Ratings
    Company Website
  • SBSA Technology Reviews & Ratings
    85 Ratings
    Company Website
  • Now Commerce Reviews & Ratings
    39 Ratings
    Company Website
  • ConnectPointz Reviews & Ratings
    97 Ratings
    Company Website
  • OpenDQ Reviews & Ratings
    9 Ratings
    Company Website

What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

What is Cloud Fulfilment?

If you're struggling with inadequate storage solutions or spending excessive time on order processing rather than focusing on your business's expansion, our order fulfillment services can ease those burdens. Order fulfillment encompasses the complete procedure of managing orders that come through your website or platforms like Shopify, which includes selecting the right products, packaging them, and dispatching them to customers. While smaller businesses and startups may handle their own fulfillment, more established and growing e-commerce companies often opt to collaborate with a third-party logistics (3PL) provider such as Cloud Fulfilment. By entrusting Cloud with your e-commerce fulfillment needs, you can pass on routine tasks like inventory management and order shipping, allowing you to dedicate your efforts to the critical components of your business. We efficiently process orders directly from your online store, ensuring accuracy in product selection and delivery, while also leveraging the most economical shipping methods for prompt arrivals. This collaboration not only simplifies your fulfillment operations but also boosts customer satisfaction by guaranteeing consistent and timely deliveries, which is crucial for maintaining loyalty in a competitive market. Additionally, with our services, you can scale your business more effectively without the logistical headaches that often accompany growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$131.19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Company Facts

Organization Name

Cloud Fulfilment

Date Founded

2012

Company Location

United Kingdom

Company Website

www.cloudfulfilment.co.uk

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Popular Alternatives

Popular Alternatives