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What is IBM watsonx Orders?

Elevate the operational efficiency of your restaurant through the implementation of AI that adeptly handles even the most complex orders. IBM watsonx Orders functions as an AI-powered voice assistant that expertly captures orders from drive-thru patrons and swiftly relays them to the payment area. It is designed to navigate a variety of scenarios, including loyalty programs and mobile orders, while being thoroughly informed about customization choices for each menu item. Moreover, it stays updated on the current availability of items on the menu. This dependable AI voice assistant significantly enhances the ordering experience for both customers and staff alike. On average, watsonx Orders autonomously processes 87% of orders, even those with detailed customizations, mobile pickups, and loyalty program codes; it also has the capability to effortlessly hand off to a human team member when needed. Comparable to a seasoned employee, watsonx Orders is not only friendly but also effective, minimizing unnecessary dialogue to maximize throughput and achieving rates of up to 150 vehicles per hour in a dual-lane drive-thru. This cutting-edge solution not only streamlines restaurant operations but also boosts customer satisfaction by cutting down wait times and enhancing order accuracy, making it a valuable asset in today’s fast-paced dining environment. By integrating this technology, restaurants can ensure a more efficient workflow and a better overall experience for their patrons.

What is IBM watsonx?

IBM watsonx represents a cutting-edge collection of artificial intelligence solutions aimed at accelerating the application of generative AI across multiple business functions. This suite encompasses vital resources such as watsonx.ai for crafting AI applications, watsonx.data for efficient data governance, and watsonx.governance to ensure compliance with regulatory standards, enabling businesses to seamlessly develop, manage, and deploy AI initiatives. The platform offers a cooperative developer studio that enhances collaboration throughout the AI lifecycle, fostering teamwork and productivity. Moreover, IBM watsonx includes automation tools that augment efficiency through AI-driven assistants and agents, while also advocating for responsible AI practices via comprehensive governance and risk management protocols. Renowned for its dependability in various sectors, IBM watsonx empowers organizations to unlock the full potential of AI, which ultimately catalyzes innovation and refines decision-making processes. As more businesses delve into the realm of AI technology, the extensive capabilities of IBM watsonx will be instrumental in defining the landscape of future business operations, ensuring that companies not only adapt but thrive in an increasingly automated environment. This evolution will likely lead to more strategic uses of technology that align with corporate goals.

Media

Media

Integrations Supported

IBM watsonx Code Assistant
IBM watsonx.ai
AI Gateway for IBM API Connect
Airtool
IBM Concert
IBM Fusion
IBM Watson
IBM watsonx.ai Agent Builder
IBM watsonx.data
Kiin
LiteLLM
Magistral
Mistral Medium 3
Qualcomm AI Hub
Vertesia

Integrations Supported

IBM watsonx Code Assistant
IBM watsonx.ai
AI Gateway for IBM API Connect
Airtool
IBM Concert
IBM Fusion
IBM Watson
IBM watsonx.ai Agent Builder
IBM watsonx.data
Kiin
LiteLLM
Magistral
Mistral Medium 3
Qualcomm AI Hub
Vertesia

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/watsonx-orders

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/watsonx

Categories and Features

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

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