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What is ID:webArchive?
No matter what industry you are in or how large your organization may be, the struggle with paper management remains a constant hurdle. Drawing from over 17 years of expertise in document imaging and management, we understand the challenges you encounter and provide customized solutions to tackle them effectively. Our flagship product, ID:webArchive, turns your paperwork into significant resources; all you need to do is scan, store, retrieve, and leverage them as required. It integrates effortlessly with your current data systems, improving your existing workflows and processes. With a user-friendly interface designed for mobile devices, web portals, and kiosks, accessing your documents has never been easier. Additionally, it offers a detailed log of all document changes for efficient tracking purposes. You have the flexibility to manually route documents or establish personalized automatic and conditional routing rules that suit your specific needs. Our system also features automatic text capture, allowing your documents to be instantly searchable, which boosts overall productivity. By adopting this cutting-edge solution, you not only enhance your document management efficiency but also significantly lessen your reliance on physical paperwork, thus enabling your organization to function more effectively. Embracing such innovative technology positions you for greater success in a rapidly evolving business landscape.
What is BigHand Workflow Management?
BigHand Workflow Management acts as a highly effective tool for task delegation, ensuring that responsibilities are assigned to the right support staff at the most cost-efficient rate for the law firm, while also monitoring progress until tasks are finalized. Management can leverage detailed output reports to understand vital metrics such as types of work, workload volume, resource capacity, and productivity levels, aiding in strategic decisions concerning resource management. The platform features adaptable forms specifically designed to address the varied support task requirements of law firms, offering both single and multi-step workflows for efficient task assignment to the most cost-effective resources. Users have the ability to record concise voice notes, add comments, or attach pertinent files for transcription, enhancing communication and clarity. A dynamic feed displays all active support tasks, providing users the capability to sort and filter based on multiple criteria, including work type, assigned personnel, priority, due date, author, and matter. Every task completed by a support team member is automatically tracked for time management, ensuring precise documentation. Furthermore, the system presents real-time and historical analytics on backlogs, throughput, service quality, and overall support team efficiency, equipping law firms with the insights needed to enhance their operations and service provision. This all-encompassing tool not only boosts operational effectiveness but also promotes a culture of collaboration within the firm, ultimately driving better outcomes for clients. By integrating these features, law firms can achieve a higher level of productivity and service excellence.
Integrations Supported
NetDocuments
iManage
API Availability
Has API
API Availability
Has API
Pricing Information
$300 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MSF&W
Date Founded
1991
Company Location
United States
Company Website
www.msfw.com
Company Facts
Organization Name
BigHand
Date Founded
1995
Company Location
United Kingdom
Company Website
www.bighand.com/en-us/our-solutions/workflow-management/
Categories and Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Categories and Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration