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What is IDReset?

Self-service password reset tools are designed to alleviate the workload of helpdesk teams by enabling users to securely reset their accounts on their own, whether through the internet or by phone. INI offers automated password reset solutions that cater to both the security needs of the organization and the preferences of its users. Given that the average cost of helpdesk calls ranges from $10 to $30, these expenses can accumulate significantly over time. Organizations that adopt a self-service password reset application frequently see a return on investment that recoups the application's expenses within the first year. The time saved across various departments—such as users, helpdesk staff, IT, finance, and security—leads to notable productivity enhancements that positively impact the organization's financial performance. In addition, this method bolsters security by removing the necessity for an agent to participate in the authentication process, while simultaneously granting users 24/7 access for greater convenience. Moreover, by decreasing the frequency of expensive helpdesk calls by 20% to 40%, organizations can further optimize their ROI, allowing helpdesk staff to dedicate their efforts to more pressing issues. Ultimately, this strategy not only streamlines operational workflows but also strengthens the overall security framework within the organization, ensuring a more reliable and efficient service for all users involved. This adoption of self-service solutions marks a significant step forward in modernizing organizational practices.

What is Core Security Access Assurance Suite?

The Access Assurance Suite, a component of the Core Security Identity Governance and Administration solutions previously known as Courion, represents an advanced identity and access management (IAM) software system designed to assist organizations in making well-informed provisioning decisions, maintaining ongoing regulatory compliance, and leveraging actionable analytics for improved identity governance. Comprising four state-of-the-art modules, the suite delivers a smart and efficient approach to minimizing identity-related risks while providing a holistic solution for streamlining provisioning workflows, evaluating access requests, managing compliance, and enforcing rigorous password policies. Furthermore, it includes a user-friendly web portal that allows end users to conveniently request access, while managers can easily review and decide to approve or deny these requests. By employing a shopping cart model, Core Access significantly enhances user experience by simplifying processes and removing the reliance on outdated paper forms, emails, and tickets traditionally associated with access management. This contemporary method not only boosts operational efficiency but also encourages improved communication between users and administrators, fostering a more collaborative environment for managing access across the organization. Ultimately, the Access Assurance Suite is designed to adapt to the evolving needs of modern businesses in a rapidly changing digital landscape.

Media

Media

Integrations Supported

Active Directory
Amazon Web Services (AWS)
Microsoft Azure
Microsoft Entra ID
Okta
Qualys WAS
SailPoint

Integrations Supported

Active Directory
Amazon Web Services (AWS)
Microsoft Azure
Microsoft Entra ID
Okta
Qualys WAS
SailPoint

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interactive Northwest

Company Website

www.interactivenw.com/products/ini-idreset/

Company Facts

Organization Name

Core Security (Fortra)

Date Founded

1996

Company Location

United States

Company Website

www.coresecurity.com/products/access-assurance-suite

Categories and Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Categories and Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

User Provisioning and Governance

Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service

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