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What is IMS Utility Billing?

The IMS Utility Billing system is recognized as a highly versatile and all-encompassing billing solution that caters to the needs of both public and private utility providers. Its design prioritizes user experience, effectively accommodating smaller clients with a few hundred accounts while also providing the strength necessary for larger organizations managing thousands of accounts. The system's ability to manage customer information is virtually boundless, which contributes to its popularity among various utility companies. It can handle a wide array of metered services such as water, sewer, electricity, and gas, along with additional charges like pest control fees, late payment penalties, and assessments. Standard billing forms are included, featuring both laser bill cards and letter statements, and there is an option to create customized bill formats for an additional fee. A new module has been added that enhances its capabilities by allowing the printing of POSTNET Bar Codes on letter laser statements, which notably cuts down on costs for large mail distributions. Moreover, the IMS Utility Billing system integrates effortlessly with many handheld meter readers, facilitating quick and effective data entry for meter readings. Overall, this system merges flexibility and efficiency, making it an exceptional option for diverse utility billing requirements, while also ensuring that it can adapt to the evolving needs of its users over time.

What is EasyBill NOW?

An advanced and durable SQL Database Management System tailored to manage a vast number of accounts with efficiency. Built upon Microsoft's innovative web technology, Blazor, which leverages web assembly, this system guarantees compatibility across modern web browsers and operating systems such as Windows and Mac. It can operate autonomously without requiring internet access or be utilized as a Software as a Service (SaaS) solution hosted within a secure data center. Additionally, it is designed to function on various mobile devices that have internet connectivity, making it particularly beneficial during emergencies that may impede access to utility offices or for field personnel, such as meter readers, who can record readings directly into the database. Users have the option to continue using their existing billing cards/documents from EasyBill 32, take advantage of the emailing feature for bills and notifications, or decide to employ both methods as per their needs. The system also accommodates direct debit and online bill payment options, while providing interfaces that are harmonious with all Radio-Read systems. This level of adaptability guarantees a smooth experience for customers, no matter what their operational requirements or preferences may be. Moreover, the system's robust architecture ensures scalability, allowing it to grow alongside expanding user demands.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Information Management Services

Company Location

United States

Company Website

www.ims-florida.com/imsub.php4

Company Facts

Organization Name

Carraway Computer Systems

Company Website

www.easybillsoftware.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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