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What is IST-Suite?

We achieve outstanding service by meticulously choosing only the most passionate professionals within the hospitality industry and nurturing their development through clearly outlined career paths, extensive training, a variety of bonus options, comprehensive benefits, and award-winning incentive programs. Furthermore, we empower our workforce with IST Suite, the only fully integrated suite of office support technology in the industry, which serves as the cornerstone of IST’s operational management, offering our clients the most effective and economical solutions available, thereby allowing our employees to optimize productivity with limited resources. By automating previously manual tasks like mail sorting and report generation, IST Suite integrates quality control protocols, monitors employee competencies, oversees accountability and service level agreements, and collects end-user feedback to ensure complete satisfaction with IST’s services from the outset. Our unwavering commitment to SERVICE is not merely a catchphrase; it encapsulates our entire business philosophy and operational methodology. We strongly believe that by investing in our workforce and supplying them with necessary tools, we can deliver exceptional service to our clients. This holistic approach not only enhances employee morale but also translates into long-term client relationships built on trust and reliability.

What is ALICE Receptionist?

ALICE Receptionist stands out as the premier, comprehensive solution for Visitor Management and Lobby automation on the market. It uniquely employs A.I. video avatars to welcome visitors upon their arrival, guiding them through the check-in process and allowing interaction with staff via live two-way audio and video through the ALICE kiosk. The Windows-based platform integrates guest registration, automated greetings, A.I.-driven avatar instructions, and seamless real-time connections between guests and employees. Reach out to our sales team today to discover how ALICE Receptionist can enhance and streamline the visitor experience in your establishment. By choosing ALICE, you invest in innovation that transforms the way guests interact with your organization.

Media

Media

Integrations Supported

Cisco Jabber
Google Calendar
Microsoft 365
Microsoft Azure
Microsoft Outlook
Microsoft Teams
Ouriginal
Skype
Slack

Integrations Supported

Cisco Jabber
Google Calendar
Microsoft 365
Microsoft Azure
Microsoft Outlook
Microsoft Teams
Ouriginal
Skype
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$299.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IST Management Services

Date Founded

1997

Company Location

United States

Company Website

www.istmanagement.com

Company Facts

Organization Name

ALICE Receptionist

Date Founded

2011

Company Location

United States

Company Website

www.alicereceptionist.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Meeting Room Booking System

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management

Space Management

Change Management
Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Planogramming
Shelf Planning
Space Reservation
Usage Tracking / Analytics

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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