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What is Ibbü?

Ibbü, developed by iAdvize, operates as a responsive network of specialists designed to elevate your brand's presence. These enthusiastic advocates genuinely represent your products and services. They possess an innate ability to engage customers, enriching each interaction with a distinctive touch of personalization. Interestingly, a significant number of brands miss out on approximately 70% of potential customer interactions by limiting their availability to conventional business hours, generally from 9 AM to 5 PM. In contrast, ibbü offers round-the-clock access to its experts, ensuring that customers can have a real and engaging online shopping experience at any hour. The specialists are compensated through various plans tailored to your business objectives, whether that involves payments per conversation or per successful transaction following an interaction. No matter the compensation structure, these professionals remain dedicated to providing high-quality service consistently. Ibbü effectively meets the demand for continuous, on-demand customer assistance and support. Partnering with iAdvize makes it easy to kick off a project and select the perfect experts with just a simple click, allowing brands to fully harness their potential for customer engagement effortlessly. This accessibility ensures that brands can maintain a competitive edge in today’s fast-paced market.

What is Brightside?

The financial wellness of workers plays a vital role in their overall health and effectiveness, yet numerous financial wellness initiatives have failed to deliver the desired results. Brightside is transforming this landscape with its comprehensive financial care strategy. As a pioneering solution, Brightside streamlines the process for employers by removing the necessity for multiple point solutions and complex integrations. For employees, it provides instant access to financial experts and actionable help. While automated systems might view debt merely as a figure, a human advisor can grasp the deeper issues, like an employee's absence due to a vehicle malfunction or the distress caused by identity theft. Brightside employs skilled financial assistants who offer genuine support to help staff navigate life’s hurdles. Even though technology can never completely substitute for human engagement, it can significantly boost productivity and efficiency. Our Brightside app, along with its integrated services, delivers customized and effective assistance to countless families within the workforce, ensuring that support is readily available when needed. This groundbreaking approach marks a significant leap forward in promoting employee financial wellbeing and demonstrates a commitment to addressing the real challenges faced by workers today. By prioritizing both technological innovation and human connection, Brightside is setting new standards in the financial wellness industry.

Media

Media

Integrations Supported

Argyle
Google Analytics
Salesforce
Zendesk

Integrations Supported

Argyle
Google Analytics
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iAdvize

Date Founded

2010

Company Location

France

Company Website

www.iadvize.com/en/ibbu/

Company Facts

Organization Name

Brightside

Date Founded

2017

Company Location

United States

Company Website

www.gobrightside.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Popular Alternatives

Popular Alternatives

iAdvize  Reviews & Ratings

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