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What is Ideagen Qadex?

Food Safety Software facilitates a budget-friendly transformation in areas such as food safety, new product development (NPD), and handling customer complaints, while also enhancing supply chain visibility. By incorporating VACCP/TACCP strategies and horizon scanning, our software enables you to efficiently manage time and perform consistent, traceable risk assessments on both suppliers and products. You can ensure that you remain free from audit non-conformances, achieving a state of audit readiness around the clock. Additionally, it streamlines the management of specifications for both raw materials and finished products, allowing for immediate responses to customer inquiries. Through automated workflows, you can enhance the monitoring of supplier quality and manage internal non-conformances effectively, ensuring that any issues are resolved quickly. Our dedicated team will handle all complaints with leading-edge software, ultimately saving you time and resources while elevating customer service standards. With this system, you can accelerate the launch of new products, all while adhering to essential safety, legal, and profitability standards, fostering a more efficient operational environment. This comprehensive approach not only improves your food safety protocols but also enhances overall business performance.

What is Certdox?

Certdox is food safety management software designed for the everyday work of FSQA teams. Built by people who have worked in food manufacturing, it gives teams a clear, reliable way to manage compliance without the clutter of spreadsheets, binders, or disconnected systems. Certdox brings all your core food safety functions into one place. That includes document control, audit management, training records, sanitation tracking, supplier approvals, and task scheduling. Everything stays organized and accessible, whether your team is reviewing logs from a QA office or verifying forms on the floor. Unlike generic tools or bloated systems that try to do everything, Certdox focuses on what FSQA teams need most. It’s structured around the real tasks that keep operations audit-ready, from maintaining HACCP plans and preparing for certifications like SQF or BRCGS to managing supplier documents and staying ahead of corrective actions. Every Certdox plan includes all modules, with flat-rate pricing based on the number of facilities. There are no user limits and no surprise fees. This makes it easy to scale across locations, onboard new staff, and keep everyone working from a single source of truth. Certdox is cloud-based and runs in any modern browser. It requires no IT setup and can be implemented quickly with built-in templates and support. Whether your team is preparing for a third-party audit, updating SOPs, or managing day-to-day records, Certdox helps you stay compliant without slowing down your operation. It’s software built for food safety from the ground up. Practical, reliable, and built to help teams feel audit ready, every day.

Media

Media

Integrations Supported

Amazon Web Services (AWS)

Integrations Supported

Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QADEX

Date Founded

2006

Company Location

United Kingdom

Company Website

www.qadex.com

Company Facts

Organization Name

Certdox

Date Founded

2018

Company Location

United States

Company Website

www.certdox.com

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Food Traceability

CRM
Order Management
Product Lifecycle Management
Production Management
Quality Control
Recall Management
Recipe Management
Traceability
Traceback & Traceforward

Product Lifecycle Management

Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Categories and Features

Accreditation Management

Collaboration
Compliance Management
Document Management
Higher Education
Requirements Management
Reviewer Portal
Self Assessment
User Access Permissions
Workflow Management

Food Traceability

CRM
Order Management
Product Lifecycle Management
Production Management
Quality Control
Recall Management
Recipe Management
Traceability
Traceback & Traceforward

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

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