Company Website

Ratings and Reviews 34 Ratings

Total
ease
features
design
support

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

What is Identity Matrix?

The Identity Matrix is designed to boost revenue while minimizing expenditure by accurately identifying 70% of web visitors in the US at an individual level. By establishing page intent and lead scoring criteria, users can seamlessly integrate this information into their CRM for effective outreach. With its robust person-level attribution, top-tier contact data, and comprehensive understanding of the customer journey, Identity Matrix addresses some of marketing’s most challenging inquiries: 1. What sources generate your highest-quality traffic? 2. Can you outline the customer journey in detail? 3. What are the best ways to engage with high-intent, in-market prospects? Moreover, with forthcoming GenAI functionalities aimed at enhancing customer journey analysis and providing conversion rate optimization recommendations, Identity Matrix is rapidly becoming the preferred data provider for many businesses looking to outpace their competitors. The platform's innovative features not only streamline marketing processes but also empower teams to make informed decisions that drive growth.

What is Customers.ai?

Unlock the potential of your business's ideal leads by leveraging Sales Outreach Automation and tailored Prospecting Data suitable for businesses of every size. Effortlessly maintain a full sales pipeline around the clock with automation that guarantees no opportunity slips through the cracks. Convert engaged audiences on platforms like Instagram and Facebook into loyal customers for your courses and services. Implement an automated sales team that oversees sales development and outreach while significantly cutting costs compared to traditional human sales representatives. Ensure no avenue remains uncharted as you monitor and follow up with leads across major customer messaging platforms. Use structured follow-up sequences for every lead and inquiry to quickly qualify prospects and guide them deeper into the sales funnel. Customers.ai serves as a cost-effective alternative to a large team of inside sales representatives and sales development representatives, achieving this at a fraction of the cost. Stay ahead of your hottest leads with instant notifications that inform you and your team when a potential buyer is ready to make a purchase. Engage with qualified prospects directly from your mobile device, regardless of your location, to close more deals and boost your sales figures. Additionally, this seamless integration fosters a more personalized experience, ensuring that every potential customer feels appreciated and attended to throughout their buying journey, ultimately enhancing customer loyalty and satisfaction. By streamlining your outreach efforts, you can focus more on building relationships that drive long-term success.

Media

Media

Integrations Supported

Zapier
ActiveCampaign
Apollo.io
Clay
Easyflow
Facebook
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Leadpresso
Marketo
Outreach
Salesforce
Slack
WP-Chatbot
Walletly
Wufoo

Integrations Supported

Zapier
ActiveCampaign
Apollo.io
Clay
Easyflow
Facebook
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Leadpresso
Marketo
Outreach
Salesforce
Slack
WP-Chatbot
Walletly
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$149 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Identity Matrix

Date Founded

2023

Company Location

United States

Company Website

identitymatrix.ai/

Company Facts

Organization Name

Customers.ai

Date Founded

2014

Company Location

United States

Company Website

customers.ai/

Categories and Features

Buyer Intent

B2B Lead Generation
CRM Integration
Channel Attribution
Competitor Analysis
Content Marketing
Customer Journey Mapping
Customer Profiles
Intent Data
Lead Notifications
Lead Scoring

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

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