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What is ImagineEngagement?

Addressing the issue of surprise billing while improving cash flow can be accomplished through a financial strategy that genuinely reflects the needs of patients. By transforming patient interaction with the aid of artificial intelligence, the system customizes the payment experience, utilizing specific billing information, grasping patient preferences, and evaluating their payment tendencies. This targeted approach enables staff to focus their attention on those patients who are more likely to fulfill their financial obligations. Recognizing that every patient's circumstances differ, the billing process is also adapted to fit their unique situations. It swiftly verifies existing insurance coverage and investigates tailored financing options for each individual. In addition, it offers a range of financial assistance resources to alleviate the burden of medical expenses. Personalized recommendations regarding the ideal number of billing statements are based on each patient’s behavior and preferences. As a result, this method reduces the resources dedicated to follow-ups, as adaptive statements modify the timing, frequency, and mode of communication—whether through traditional mail, email, or SMS—to effectively meet the specific needs of each patient. Ultimately, this forward-thinking approach fosters a more streamlined and patient-centric billing experience, promoting financial clarity and support for those navigating healthcare costs.

What is Cemplicity?

Enhancing the Voice of Patients for Healthcare Professionals. We are convinced that cutting-edge technology can transform the management of health and social services, leading to improved patient outcomes and greater efficiency within healthcare systems. Drawing on our vast international expertise and technological leadership, we offer a solution that is easy to implement, user-friendly for staff, and significantly beneficial for patients. The skilled designers and engineers at Cemplicity have worked alongside government agencies, hospitals, community service providers, researchers, and healthcare professionals to rethink and optimize the ways in which patients report their experiences. Patient Reported Experience Measures (PREMs) are vital to this initiative. Research indicates that quality patient experiences can reduce risks, enhance health outcomes, decrease costs, and create a more supportive environment for staff to engage in meaningful work. Consequently, a proactive and systematic approach to improving patient experiences is crucial for the quality improvement strategies of both public and private healthcare organizations. Elevating the patient voice is not merely advantageous, but essential for the advancement of effective healthcare services, and it fosters stronger relationships between patients and providers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Imagine Software

Company Location

United States

Company Website

www.imagineteam.com/imagine-engagement

Company Facts

Organization Name

Cemplicity

Company Location

New Zealand

Company Website

www.cemplicity.com

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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