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What is ImagineEngagement?

Addressing the issue of surprise billing while improving cash flow can be accomplished through a financial strategy that genuinely reflects the needs of patients. By transforming patient interaction with the aid of artificial intelligence, the system customizes the payment experience, utilizing specific billing information, grasping patient preferences, and evaluating their payment tendencies. This targeted approach enables staff to focus their attention on those patients who are more likely to fulfill their financial obligations. Recognizing that every patient's circumstances differ, the billing process is also adapted to fit their unique situations. It swiftly verifies existing insurance coverage and investigates tailored financing options for each individual. In addition, it offers a range of financial assistance resources to alleviate the burden of medical expenses. Personalized recommendations regarding the ideal number of billing statements are based on each patient’s behavior and preferences. As a result, this method reduces the resources dedicated to follow-ups, as adaptive statements modify the timing, frequency, and mode of communication—whether through traditional mail, email, or SMS—to effectively meet the specific needs of each patient. Ultimately, this forward-thinking approach fosters a more streamlined and patient-centric billing experience, promoting financial clarity and support for those navigating healthcare costs.

What is ImagineAI?

The implementation of AI-enhanced billing and payment systems in healthcare significantly reduces the uncertainty surrounding patient dues collection. This cutting-edge approach emphasizes those individuals who are more likely to meet their financial responsibilities. It is engineered to evolve and learn continuously, which ensures ongoing improvement in its functionality. Furthermore, the system is adept at pinpointing and correcting discrepancies in both patient billing information and demographic data. By scrutinizing historical payment trends, it effectively forecasts future payment behaviors. This proactive strategy for patient billing eases some of the strains experienced during financially challenging periods. Within minutes, the system can verify current insurance coverage while also investigating additional coverage options that cater to each patient's specific requirements. A diverse array of solutions is provided to simplify the payment process for medical services, including opportunities for financial aid. In addition, the technology evaluates the ideal number of billing statements to issue based on the patient's payment likelihood. This method not only reduces costs associated with patient follow-up but also minimizes the time spent on managing write-offs. All verification and billing tasks can be flawlessly integrated into your current medical billing system, optimizing workflows and boosting overall efficiency. Consequently, healthcare professionals can devote more time to patient care and less to administrative tasks, ultimately improving the quality of service provided. This shift allows for a more patient-centered approach in medical practices.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Imagine Software

Company Location

United States

Company Website

www.imagineteam.com/imagine-engagement

Company Facts

Organization Name

ImagineSoftware

Date Founded

2000

Company Location

United States

Company Website

www.imagineteam.com/products/patient-financial-clearance

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

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