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What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

What is Five-Star Pivot?

Pivot provides innovative applications for data analysis, formative assessment tools, and action planning templates that empower educators to meet the individual needs of every student effectively. By analyzing outcomes from assessments, attendance, behavior trends, and grades, teachers can evaluate students' mastery of key standards and learning objectives. Moreover, they can scrutinize instructional strategies to guarantee the delivery of top-notch education. Each school district has unique needs and preferences in technology, making a one-size-fits-all solution impractical. We encourage you to reach out to us to learn more about our services and how we can collaborate to support your goals. To better understand your specific requirements, you can schedule a meeting with our Account Executive, Tyler Jones, who is also reachable through the provided phone number and email. Start your journey towards transforming your educational technology today! Additionally, Pivot's Evaluation module streamlines the data collection process during assessments, allowing staff to obtain valuable feedback efficiently. This system not only improves the quality of instruction but also cultivates an environment of ongoing enhancement within schools, ensuring that educators continuously strive for excellence.

Media

Media

Integrations Supported

BeyondTrust Endpoint Privilege Management
Carnegie Learning
Chrome Remote Desktop
ClassDojo
Evernote
Google Chrome
Infinite Campus
Jamf Pro
Kahoot!
LearnZillion
LogMeIn Rescue
Microsoft System Center
NIM
ProgressBook Suite
Quizlet
Skyward
Socrative
TADS Admissions & Enrollment
Turnitin
VNC Connect

Integrations Supported

BeyondTrust Endpoint Privilege Management
Carnegie Learning
Chrome Remote Desktop
ClassDojo
Evernote
Google Chrome
Infinite Campus
Jamf Pro
Kahoot!
LearnZillion
LogMeIn Rescue
Microsoft System Center
NIM
ProgressBook Suite
Quizlet
Skyward
Socrative
TADS Admissions & Enrollment
Turnitin
VNC Connect

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Company Facts

Organization Name

Five-Star Technology Solutions

Date Founded

2005

Company Location

United States

Company Website

fivestartech.com/pivot/

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

K-12

Attendance Tracking
Classroom Management
Communication Management
Curriculum Management
Enrollment Management
Financial Management
Parent Portal
Progress Reports
Skill Testing
Student Information / Records

School Management

Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools

Categories and Features

School Management

Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools

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