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What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

What is Idukay?

Our features enable you to transform your operational processes into a digital format. We are continually innovating and rolling out new tools specifically designed for educational institutions. Idukay Directors is accessible to all users, providing comprehensive control over the entire institution, enhancing communication with staff, and keeping you informed about student progress. For teachers, Idukay simplifies the process of curriculum planning, attendance tracking, grade management, and scheduling, making it a faster and more efficient solution. Parents can stay informed about their child's academic journey, including grades, attendance, and assignments through real-time notifications. As for students, who are often more adept with digital tools, they have the ability to view their academic progress and assignments online, ensuring they remain up-to-date. Additionally, we offer seamless integration with any software platforms, making Idukay compatible with all systems your school currently uses or may wish to adopt in the future. This adaptability allows for a more cohesive educational experience across various technologies.

Media

Media

Integrations Supported

Active Directory
Blackbaud SIS
Carnegie Learning
Chrome Remote Desktop
ClassLink
Formative
Jamf Pro
LearnZillion
LogMeIn Rescue
Memrise
Microsoft 365
Microsoft Azure
Microsoft Intune
NIM
PowerSchool SIS
Quizizz
Quizlet
SapphireK12
TeamViewer
Turnitin

Integrations Supported

Active Directory
Blackbaud SIS
Carnegie Learning
Chrome Remote Desktop
ClassLink
Formative
Jamf Pro
LearnZillion
LogMeIn Rescue
Memrise
Microsoft 365
Microsoft Azure
Microsoft Intune
NIM
PowerSchool SIS
Quizizz
Quizlet
SapphireK12
TeamViewer
Turnitin

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Company Facts

Organization Name

Urban Lab

Date Founded

2015

Company Location

Ecuador

Company Website

www.idukay.com

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

K-12

Attendance Tracking
Classroom Management
Communication Management
Curriculum Management
Enrollment Management
Financial Management
Parent Portal
Progress Reports
Skill Testing
Student Information / Records

School Management

Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools

Categories and Features

Gradebook

Attendance Tracking
Class Summary
Curve Scores
Grade Calculations
Individualized Assessments
Lesson Planning
Parent Portal
Progress Reports
Report Cards
Teacher Dashboard
Weighted Assignments

K-12

Attendance Tracking
Classroom Management
Communication Management
Curriculum Management
Enrollment Management
Financial Management
Parent Portal
Progress Reports
Skill Testing
Student Information / Records

School Management

Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools

Virtual Classroom

Annotation Tools
Attendee Analytics
Audio/Video Conferencing
Customizable Branding
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Live Chat
Live Streaming
Mobile Access
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based
eCommerce Integration

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