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What is Index?
Index by Pinger is a specialized communication platform designed specifically for small businesses, aimed at improving their customer engagement. It includes various features such as a dedicated phone line for business use, automated replies for missed calls, and an all-encompassing contact management system that allows for notes and tagging of clients. Users can also effortlessly arrange appointments via Google, Outlook, or iOS calendars, facilitating better organization. Furthermore, the platform enables payment processing through widely-used services like PayPal, Venmo, and Square, allowing businesses to receive payments directly within their text conversations. In addition, it offers an easy way for businesses to collect customer reviews by guiding clients to their Google business review pages. With useful tools such as text shortcuts, customizable templates, and features that allow for team collaboration, Index is structured to enhance communication and elevate customer service for small enterprises. This holistic strategy not only streamlines interactions but also empowers small businesses to flourish amidst competition, thus ensuring they can meet the diverse needs of their clientele effectively. By focusing on these elements, Index aims to create a seamless experience that drives growth and satisfaction.
What is Bling?
Uncover an extraordinary tool that integrates all of your customer communications into one streamlined platform. Each interaction you have is securely stored within our all-in-one CRM, which allows for unlimited call recordings and maintains a detailed log of voicemails and text messages. You can easily set up call forwarding from your Bling number to as many as eight different extensions, whether they are for internal teams or external associates. The IVR system enhances your call management capabilities, protecting your personal numbers from unwanted robocalls while ensuring that calls reach the appropriate team members. Contacts are seamlessly added to your Bling CRM, and you have the option to easily introduce new contacts or upload entire lists without hassle. You can also automate your communications by sending pre-defined text messages that trigger based on events like missed calls or voicemail messages. With Bling’s AI-driven sales dialer, you can expedite the process of converting leads into potential customers. Additionally, you can manage and assign multiple users across your Bling accounts or phone lines, specifying whether each user is an agent or a supervisor and tailoring their access permissions accordingly. This user management functionality not only ensures that your operations run smoothly but also significantly boosts overall team productivity. Furthermore, the platform's intuitive design allows for quick adaptation, making it easier for teams to embrace the technology and enhance their efficiency.
Integrations Supported
Apple Calendar
Calendly
Facebook
Gmail
Google Business Profile
Google Calendar
Google Cloud Platform
Google Docs
Google Sheets
HubSpot CRM
Integrations Supported
Apple Calendar
Calendly
Facebook
Gmail
Google Business Profile
Google Calendar
Google Cloud Platform
Google Docs
Google Sheets
HubSpot CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$24.99 per month
Free Trial Offered?
Free Version
Pricing Information
$12.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pinger
Date Founded
2005
Company Location
United States
Company Website
getindex.com
Company Facts
Organization Name
Bling
Company Location
United States
Company Website
www.bling.cloud/
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content