Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CallTrackingMetrics Reviews & Ratings
    844 Ratings
    Company Website
  • Jiminny Reviews & Ratings
    795 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • 800.com Reviews & Ratings
    1,455 Ratings
    Company Website
  • Nue Reviews & Ratings
    8 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    129 Ratings
    Company Website
  • Twilio Reviews & Ratings
    1,282 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • QEval Reviews & Ratings
    29 Ratings
    Company Website

What is Infinity Call Tracking?

Evaluating customer phone interactions is vital for boosting profits and reducing costs. Infinity provides organizations with essential tools to elevate sales performance, streamline operational processes, and maximize marketing expenditures. Functioning as a cloud-based call intelligence platform, Infinity is integral to the technological framework that supports marketing, sales, and contact center functions. Its sophisticated call tracking features are crucial for identifying the authentic sentiments conveyed during customer communications. By understanding the deeper context and emotions behind these conversations, businesses can significantly improve their customer engagement outcomes. Infinity diligently maps user journeys, offering in-depth insights into the elements that influence awareness, interaction, and conversion, thereby optimizing your marketing spending and allowing you to focus on your core priorities. Moreover, it delivers valuable data insights that enable more effective sales tactics, helping companies maintain a competitive edge by comprehending the nuances of discussions, which in turn accelerates and enhances deal closures. Through the utilization of these insights, businesses can forge more significant relationships with their clients, ultimately nurturing lasting loyalty and enhancing customer satisfaction. This comprehensive approach not only benefits immediate sales objectives but also builds a foundation for sustainable growth and success in the long run.

What is Falkon?

Utilize Falkon to improve every aspect of your revenue strategy, from the very first stage of prospecting to the final renewals. Conventional forecasting methods usually only allow for revenue predictions one quarter into the future and often miscalculate outcomes due to their inadequate integration of product data. In contrast, Falkon leverages a rich blend of sales, marketing, and product interaction data to provide accurate forecasts for pipeline expansion, new customer acquisition, revenue growth from existing clients, and renewals, with the ability to project insights up to a full year ahead. This depth of understanding is a true representation of effective and reliable revenue planning. While standard dashboards may provide superficial insights, Falkon offers comprehensive funnel intelligence, in-depth analysis of the customer journey, and accurate revenue attribution. This empowers you with actionable recommendations to pinpoint significant leaks and bottlenecks, refine your ideal customer profile, and implement strategies to effectively address these issues. By integrating Falkon into your operations, organizations can fundamentally reshape their revenue optimization strategies and foster sustainable growth, ultimately leading to long-term success in a competitive marketplace.

Media

Media

Integrations Supported

Google Analytics
Optimizely One
Quantcast
QuanticMind
Salesforce
Upaknee
Webtrends

Integrations Supported

Google Analytics
Optimizely One
Quantcast
QuanticMind
Salesforce
Upaknee
Webtrends

API Availability

Has API

API Availability

Has API

Pricing Information

$100.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infinity Tracking

Date Founded

2010

Company Location

United Kingdom

Company Website

www.infinity.co

Company Facts

Organization Name

Falkon

Company Location

United States

Company Website

www.falkon.ai/

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Revenue Operations

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Popular Alternatives

Popular Alternatives

RevOptics Reviews & Ratings

RevOptics

VertifyData