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What is Infinity Call Tracking?

Evaluating customer phone interactions is vital for boosting profits and reducing costs. Infinity provides organizations with essential tools to elevate sales performance, streamline operational processes, and maximize marketing expenditures. Functioning as a cloud-based call intelligence platform, Infinity is integral to the technological framework that supports marketing, sales, and contact center functions. Its sophisticated call tracking features are crucial for identifying the authentic sentiments conveyed during customer communications. By understanding the deeper context and emotions behind these conversations, businesses can significantly improve their customer engagement outcomes. Infinity diligently maps user journeys, offering in-depth insights into the elements that influence awareness, interaction, and conversion, thereby optimizing your marketing spending and allowing you to focus on your core priorities. Moreover, it delivers valuable data insights that enable more effective sales tactics, helping companies maintain a competitive edge by comprehending the nuances of discussions, which in turn accelerates and enhances deal closures. Through the utilization of these insights, businesses can forge more significant relationships with their clients, ultimately nurturing lasting loyalty and enhancing customer satisfaction. This comprehensive approach not only benefits immediate sales objectives but also builds a foundation for sustainable growth and success in the long run.

What is Houseware?

Houseware adds a new layer of revenue insight to your data warehouse, enabling you to integrate your existing data framework or various SaaS tools to gain access to pre-built metrics and entities. With this platform, you can easily create user segments and cohorts, choosing from over 30 predefined blocks and templates to fully tap into your revenue potential. Additionally, team collaboration facilitates the smooth distribution of a well-rounded array of personalized campaigns, internal alerts, and notifications, all achievable without any coding skills. Our team, which includes athletes, redefines the standard startup metaphor by likening the journey not just to a marathon, but to a series of sprints that each feel like a marathon in their own right. This refreshing viewpoint fosters both resilience and adaptability, essential qualities for navigating the challenges of growth and innovation in today's fast-paced environment. Ultimately, this approach empowers teams to remain agile, ensuring they can swiftly respond to new opportunities as they arise.

Media

Media

Integrations Supported

Google Analytics
Salesforce
Gainsight
HubSpot CRM
HubSpot Customer Platform
Intercom
MongoDB
Optimizely One
PostgreSQL
Quantcast
QuanticMind
Slack
Snowflake
Stripe
Upaknee
Webtrends

Integrations Supported

Google Analytics
Salesforce
Gainsight
HubSpot CRM
HubSpot Customer Platform
Intercom
MongoDB
Optimizely One
PostgreSQL
Quantcast
QuanticMind
Slack
Snowflake
Stripe
Upaknee
Webtrends

API Availability

Has API

API Availability

Has API

Pricing Information

$100.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infinity Tracking

Date Founded

2010

Company Location

United Kingdom

Company Website

www.infinity.co

Company Facts

Organization Name

Houseware

Date Founded

2021

Company Location

United States

Company Website

www.houseware.io

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Revenue Operations

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

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