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What is InfoServ?

The InfoServ CRM Platform prioritizes the protection of your data by enforcing rigorous security protocols. It features strong and secure connections that incorporate various methods for authentication and authorization. Our infrastructure adheres to critical standards for the safe management of enterprise information. We provide a comprehensive suite of security features, which includes scalable and redundant online infrastructures, continuous monitoring of production systems, and external penetration testing to assess system integrity. Additionally, our configuration features multiple internet backbone connections, ensuring routing redundancy and peak performance. A continuous network traffic monitoring system is also in place, alongside servers located in redundant facilities that are subject to automatic backups. Our power systems are designed with multiple power feeds, UPS devices, and backup generators to guarantee uninterrupted service. Furthermore, we enhance our security protocols by conducting regular performance reviews and meticulously monitoring system performance metrics to keep them within acceptable thresholds, thereby reinforcing our dedication to protecting your data. To further bolster our efforts, we are committed to adapting our security strategies in response to emerging threats, ensuring that we remain a step ahead in the ever-evolving landscape of data security.

What is EliteManufacturers?

Effectively manage your aftersales and work tickets by ensuring total transparency for all customers throughout the entire process. Track customer aftersales inquiries diligently and provide your teams with vital information, which will enable them to respond in a timely and effective manner. Reduce the time required for coordinating your engineers, giving them the autonomy to handle their tasks independently on-site, even without internet access. Gain a thorough understanding of the customer journey from the first lead to the final invoice, maintaining visibility at every step of the way. Communicate with your customers in real-time, using their preferred channels whenever necessary to enhance their experience. In addition, gather actionable data that can be easily reported throughout the entire process. Establish customizable triggers to connect with customers during key moments, which will also yield insights into the best communication methods and timing. Moreover, improve your decision-making capabilities by having access to both detailed data analyses and high-level summaries. This comprehensive approach not only keeps you attuned to your customers' needs but also boosts efficiency in your operations, ultimately leading to a more satisfied customer base. By prioritizing these strategies, you can foster stronger relationships and drive sustained business growth.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Microsoft Power Platform

Integrations Supported

Microsoft Dynamics 365
Microsoft Power Platform

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DAN electronic

Date Founded

1991

Company Location

Bulgaria

Company Website

www.infoserv.eu

Company Facts

Organization Name

Elite Dynamics

Date Founded

2015

Company Location

United Kingdom

Company Website

www.elitedynamics.co.uk/elitemanufacturers

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Job Shop

Billing & Invoicing
Capacity Management
Job Costing
Job Tracking
Order Management
Purchasing
Quality Control
Quotes / Estimates
Scheduling
Shipping Management
Traceability
Work Order Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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