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What is Infor Augmented Intelligence Service?

The Infor Augmented Intelligence Service (AIS) serves as a comprehensive solution designed to enhance decision-making processes by integrating artificial intelligence and machine learning into the fundamental operations of businesses. This innovative service provides customized Infor science resources tailored to align machine learning models with an organization’s specific goals, ensuring that AI and ML applications continue to deliver value as the enterprise evolves. AIS includes a managed infrastructure, seamless software delivery, and continuous support, enabling the development, implementation, and maintenance of machine learning models without the need for in-house data science expertise. By leveraging AIS, companies can automate repetitive tasks, improve their responses to various incidents, and gain valuable predictive analytics, ultimately leading to greater operational efficiency and more informed strategic decisions. With a design focused on swift implementation, the service boasts the potential for a substantial return on investment within just 90 days, motivating organizations to adopt cutting-edge technologies. Furthermore, AIS not only facilitates immediate improvements but also positions businesses to navigate and succeed in a future shaped by data-driven insights. Overall, AIS significantly enhances the ability of enterprises to thrive within a landscape that increasingly relies on data analytics for success.

What is ActiveOps?

Utilizing data for forecasting and guiding decisions is essential for effective service operations. Envision a scenario where every decision made is not only precise but also timely and well-structured. The landscape of traditional workforce management is evolving rapidly. Enter Decision Intelligence. Our clients recognize that uncovering their latent capacity and leveraging it effectively can lead to a decrease in overtime costs, minimize the reliance on temporary workers, optimize workload distribution, uphold service level agreements, and enhance employee satisfaction. They are also equipped to scale their operations efficiently during peak periods. With the power of decision intelligence, these capabilities can be executed in real-time and throughout the day. The outcomes are truly remarkable. We stand out as the sole SaaS provider dedicated to harnessing decision intelligence specifically for service operations, catering to sectors such as banking, insurance, healthcare, and business process services. By embracing this innovative approach, organizations can unlock unprecedented efficiencies and insights.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/technology/augmented-intelligence-service

Company Facts

Organization Name

ActiveOps

Company Location

United Kingdom

Company Website

activeops.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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