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What is Innkeeper's Advantage?

Innkeeper's Advantage offers a comprehensive property management system tailored for boutique inns, bed and breakfasts, and vacation cabins. By providing an integrated booking engine called Book It Now and a personalized website, it enhances the booking experience for guests compared to larger hotel chains. The website presents all relevant information simultaneously, encompassing pricing and availability, without directing guests to external domains. This solution also includes channel management for various third-party booking platforms, alongside advanced features such as automated email and SMS notifications, self-check-in options, and effective yield and rate management. Additionally, it streamlines guest management processes, ensuring that hospitality providers can operate efficiently while maintaining high standards of service. Overall, Innkeeper's Advantage empowers smaller establishments to compete effectively in the hospitality market.

What is Booking Direct?

The booking engine plays a crucial role in shaping the customer experience, serving as the starting point for guests' interactions with your brand rather than merely being a part of the reception process. When implemented effectively, it can significantly increase conversion rates, drive additional revenue, and raise average daily rates (ADR). Our unique booking engine solution, BOOKING DIRECT, is recognized as a top-tier option in the market, crafted to be user-friendly, intuitive, and seamlessly integrated. It guarantees a smooth and responsive booking experience across various devices, including smartphones, tablets, and desktops. With its fully customizable framework, it offers support for multiple languages and currencies, ensuring it aligns seamlessly with your brand's website while providing an efficient checkout process along with integrations for social media platforms like Facebook and Google+. The user experience remains coherent from the initial search phase to the final booking stage, maintaining your URL throughout the process—eliminating any redirections or pop-ups that might interrupt the user's journey. In addition, it enhances the overall guest experience by providing numerous add-on options, which can lead to increased opportunities for incremental revenue. Not only does a well-crafted booking engine simplify the reservation process, but it also fosters brand loyalty and customer satisfaction, creating a lasting impression on your guests. This commitment to a seamless experience can ultimately differentiate your brand in a competitive marketplace.

Media

Media

Integrations Supported

Airbnb
Book It Now
Booking.com
Breezeway
Expedia
Facebook
Hotels.com
KAYAK
Lightspeed Retail
Priceline
QuickBooks Online
Tripadvisor
Twilio
Vrbo

Integrations Supported

Airbnb
Book It Now
Booking.com
Breezeway
Expedia
Facebook
Hotels.com
KAYAK
Lightspeed Retail
Priceline
QuickBooks Online
Tripadvisor
Twilio
Vrbo

API Availability

Has API

API Availability

Has API

Pricing Information

$64.95/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Impactiv

Date Founded

2006

Company Location

United States

Company Website

www.innkeepersadvantage.com

Company Facts

Organization Name

Digital Hotelier

Company Location

United Kingdom

Company Website

digitalhotelier.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

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