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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is Innkey PMS?
The advantages of employing a single, centrally hosted software solution cannot be emphasized enough. This approach eliminates the need for hotel staff to navigate through various software versions and platforms, thereby reducing complications. With a unified software system and a shared database accessible to all hotel operational departments, information can flow smoothly, ultimately enhancing the customer service experience. Utilizing a consistent reservation system across different properties provides a comprehensive overview of all bookings, enabling your team to optimize their workflow effectively. Moreover, interfaces serve as the essential technological foundation that supports hotel operations. Additionally, leveraging artificial price intelligence allows hotels to move past traditional revenue management methods that rely on manual rules. By implementing fully automated business intelligence dashboards, hotels can access a diverse range of performance metrics spanning various departments or even an entire portfolio, leading to more informed decision-making. This holistic view not only streamlines operations but also empowers teams to respond more adeptly to market dynamics.
What is ChannelManager?
In the early 2000s, Australia introduced ChannelManager, which quickly established itself as the world’s first Channel Manager to successfully integrate with property management systems, thereby enhancing operational efficiency for a wide range of accommodations, from bed and breakfasts to hotels and hostels. This groundbreaking cloud-based solution enables users to connect seamlessly from any device, including smartphones, tablets, and desktops, all while avoiding installation fees or unexpected costs. ChannelManager is dedicated to continuous improvement, frequently rolling out new features and enhancements to keep pace with the rapidly evolving hospitality industry; it notably pioneered the integration of a virtual banking terminal within its platform, which effectively eliminated the burden of high monthly merchant fees for users. By consolidating various functionalities into a single, user-friendly interface, ChannelManager eliminates the need for multiple systems, positioning itself as a comprehensive solution for lodging providers. Furthermore, it boasts a customizable booking engine that accommodates multiple languages and currencies, allowing users to streamline their bookings directly through their websites while appealing to a global audience. This unwavering focus on innovation and operational efficiency cements ChannelManager's status as an essential tool for navigating the complexities of the modern hospitality environment. In a sector where adaptability is crucial, ChannelManager continues to set benchmarks for excellence and remains a trusted partner for accommodation providers striving for success.
Integrations Supported
ChargeAutomation
Gmail
Microsoft Excel
MyStay
OpenKey
QuickBooks Online
SiteMinder
TrustYou
Integrations Supported
ChargeAutomation
Gmail
Microsoft Excel
MyStay
OpenKey
QuickBooks Online
SiteMinder
TrustYou
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
InnkeyPMS
Date Founded
2011
Company Location
India
Company Website
www.innkeypms.net
Company Facts
Organization Name
ChannelManager.com.au
Date Founded
2007
Company Location
Australia
Company Website
channelmanager.com.au
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management