Ratings and Reviews 16 Ratings
Ratings and Reviews 1 Rating
What is Innsoft?
Innsoft specializes in providing hotel management software that is designed to be user-friendly, efficient, and cost-effective. Our customizable software for motels and hotels is designed to enhance the efficiency of hotel operations, particularly catering to small and medium-sized establishments with up to 350 rooms.
Our Check-Inn software, which operates on Windows, is both flexible and easy to navigate, earning the trust of numerous hotels nationwide. With top-notch support from our U.S.-based experts, we ensure that training and operational tasks are handled quickly and effectively.
Additionally, our Connect-Inn Channel Manager enables you to oversee over a hundred travel sites from one platform, ensuring that reservations are processed instantly into your hotel system. By incorporating the Connect-Inn booking button, you can also facilitate direct reservations through your hotel's website, enhancing convenience for your guests. This integration not only simplifies the booking process but also significantly boosts your hotel's online presence.
What is Customer Alliance?
Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.
Integrations Supported
Booking.com
Check-Inn PMS
Expedia
Facebook
Fortis
Pricepoint
SynXis
eZee Absolute
eZee Centrix
eZee Reservation
Integrations Supported
Booking.com
Check-Inn PMS
Expedia
Facebook
Fortis
Pricepoint
SynXis
eZee Absolute
eZee Centrix
eZee Reservation
API Availability
Has API
API Availability
Has API
Pricing Information
$899.00
Free Trial Offered?
Free Version
Pricing Information
79.00€ / month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Innsoft
Date Founded
1993
Company Location
United States
Company Website
innsoft.com
Company Facts
Organization Name
CA Customer Alliance GmbH
Date Founded
2009
Company Location
Germany
Company Website
www.customer-alliance.com/en
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Revenue Management
Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management
Website Builder
Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label