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What is InsightFinder?

The InsightFinder Unified Intelligence Engine (UIE) offers AI-driven solutions focused on human needs to uncover the underlying causes of incidents and mitigate their recurrence. Utilizing proprietary self-tuning and unsupervised machine learning, InsightFinder continuously analyzes logs, traces, and the workflows of DevOps Engineers and Site Reliability Engineers (SREs) to diagnose root issues and forecast potential future incidents. Organizations of various scales have embraced this platform, reporting that it enables them to anticipate incidents that could impact their business several hours in advance, along with a clear understanding of the root causes involved. Users can gain a comprehensive view of their IT operations landscape, revealing trends, patterns, and team performance. Additionally, the platform provides valuable metrics that highlight savings from reduced downtime, labor costs, and the number of incidents successfully resolved, thereby enhancing overall operational efficiency. This data-driven approach empowers companies to make informed decisions and prioritize their resources effectively.

What is BMC Helix Operations Management?

BMC Helix Operations Management presents a robust, cloud-native platform designed for observability and AIOps, tailored to navigate the intricacies of hybrid-cloud environments. By implementing a service-oriented approach to observability data, the solution fosters effective AIOps. It consolidates third-party observability information—encompassing metrics, events, logs, incidents, changes, and topologies—into a cohesive IT data repository. Users can effectively monitor the health of services and achieve advanced root cause isolation thanks to dynamically generated business service models. The system improves the signal-to-noise ratio through AI-enhanced event suppression, de-duplication, and correlation methods that result in actionable insights. With AI probability assignments to causal nodes, rapid identification of root causes becomes feasible, leveraging both data and service models efficiently. The platform aids in proactive management through Business Service Health monitoring and AI-driven outage forecasts, helping to prevent potential complications. Furthermore, the troubleshooting process is expedited with enhanced log analytics and enrichment, leading to faster problem resolution. The solution also allows for seamless requests and implementations of automations from BMC and external tools, which further boosts operational productivity. This comprehensive offering not only enables organizations to sustain peak performance but also significantly reduces the likelihood of downtime and operational disruptions, ensuring that businesses can operate smoothly and efficiently.

Media

Media

Integrations Supported

AWS CloudTrail
AWS Lambda
BMC Helix Chatbot
BMC Helix Cloud Cost
BMC Helix Digital Workplace
DX Application Performance Management
Datadog
Docker
ExtraHop RevealX
Google Cloud BigQuery
Google Cloud Platform
Kubernetes
Microsoft Azure
Microsoft Entra ID
Microsoft Teams
Nagios Core
PagerDuty
Slack
Splunk Cloud Platform
VMware vCenter

Integrations Supported

AWS CloudTrail
AWS Lambda
BMC Helix Chatbot
BMC Helix Cloud Cost
BMC Helix Digital Workplace
DX Application Performance Management
Datadog
Docker
ExtraHop RevealX
Google Cloud BigQuery
Google Cloud Platform
Kubernetes
Microsoft Azure
Microsoft Entra ID
Microsoft Teams
Nagios Core
PagerDuty
Slack
Splunk Cloud Platform
VMware vCenter

API Availability

Has API

API Availability

Has API

Pricing Information

$2.5 per core per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InsightFinder

Date Founded

2015

Company Location

United States

Company Website

insightfinder.com

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com/it-solutions/bmc-helix-operations-management.html

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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