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What is Intelligent Recording?

Intelligent Recording presents a wide array of hardware and software solutions designed to meet diverse call recording requirements, accommodating everything from basic systems to sophisticated setups that facilitate call documentation and staff training. Whether the need is to record conversations from traditional analog lines, IP phones, SIP trunk lines, or digital station-side recordings such as PRI/BRI, Intelligent Recording provides an ideal solution for any type of organization. Our products cater to both small businesses and large national enterprises that require centralized data storage along with analytical capabilities. For smaller companies, the Call Tracker series offers a straightforward, budget-friendly recording solution that simplifies the installation process. By effectively integrating our dependable Call Recording technology with your current local network, we offer a range of standalone recorders that meet the performance and financial needs of even the smallest businesses without compromising on quality. This flexibility and commitment to functionality establish Intelligent Recording as a go-to option for businesses of all sizes eager to improve their communication systems. Furthermore, the adaptability of our solutions ensures that as your business grows, your call recording capabilities can easily scale to match your evolving needs.

What is FCS Voice?

FCS Voice stands out as an all-encompassing platform that combines session initiation protocol (SIP) with analog systems to support both digital messaging and voice communication. This innovative solution enables users to effectively manage voicemails and fax messages for guests during their arrivals and departures, ensuring smooth operations. FCS Voice allows for timely and accurate updates concerning room statuses, facilitating better service delivery. Moreover, the platform features an auto attendant capability that directs incoming calls to specified extensions or departments without requiring an operator's intervention. By utilizing FCS Voice, you can significantly improve your communication workflows, as the system is compatible with all major property management systems (PMS) and private automatic branch exchange (PABX) systems in use today. Users have the convenience of managing guest voicemails and fax communications, while FCS Voice also provides customized auto wake-up calls and check-out reminders in various languages for individuals or groups. Additionally, the IVR feature in FCS Voice ensures that updates on room status are not only precise but also communicated promptly, thus enhancing the overall guest experience. This comprehensive solution ultimately streamlines operations, making it an invaluable tool for hospitality management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$199 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intelligent Recording

Date Founded

2003

Company Location

United Kingdom

Company Website

www.usbcallrecord.com/index.php#hide2

Company Facts

Organization Name

FCS Computer Systems

Date Founded

1982

Company Location

Singapore

Company Website

fcscs.com/more-solutions/

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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