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What is Interactions Digital Roots?

With Interactions Digital Roots, you can effortlessly monitor, evaluate, and engage in conversations about your brand on social media through a unified platform. Our advanced artificial intelligence seamlessly gathers relevant customer interactions and insights from various online sources. Unlike traditional social listening and engagement tools that rely on user-set parameters and trending keywords to discover engagement opportunities, Digital Roots leverages AI to delve into social conversations and highlight the most impactful posts. This breakthrough eliminates the need for laborious manual searches, enabling you to concentrate on connecting with the most pertinent customers. Furthermore, by incorporating natural language processing and machine learning, our platform continually adapts, becoming more proficient at interpreting user behaviors and preferences over time, which guarantees that your engagement strategy stays effective. This not only boosts your brand’s visibility online but also cultivates stronger relationships with your audience, ultimately leading to increased customer loyalty and satisfaction. As you engage with your audience, you'll find more opportunities to refine your messaging and approach based on real-time insights.

What is HaiX?

Stay ahead of your competitors with actionable visual insights obtained from extensive image, video, and text data gathered from social platforms. Utilizing these instantaneous insights allows businesses to reduce expenses by 40% while also gaining crucial knowledge about influencers, marketing tactics, and social sentiment trends. HaiX leads the charge in innovation, developing cutting-edge solutions that utilize Explainable AI technology. Our goal is to amplify human intelligence by providing organizations with AI tools that are not only easy to understand but also quick to implement and budget-friendly through our specialized platform. Our remarkable team, consisting of seasoned entrepreneurs, top AI PhDs, and senior executives, drives the forefront of research and development. We focus on real-time brand monitoring, delivering insights into reputational risks and sentiment analysis from millions of global data points, encompassing news and social media. Furthermore, we offer vital insights that aid in strategic planning and risk management, enabling companies to navigate compliance challenges and effectively reduce potential risks. Our unwavering dedication to innovation guarantees that organizations can prosper in an increasingly dynamic digital environment, setting them up for long-term success.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)
Reddit
TikTok
YouTube

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)
Reddit
TikTok
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/social-customer-care/

Company Facts

Organization Name

HaiX

Company Location

United Kingdom

Company Website

haix.ai/index.html

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

ESG

Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment

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