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What is Intergraph Computer-Aided Dispatch?

Intergraph Computer-Aided Dispatch (I/CAD) is a leading software suite specifically crafted for efficient incident management. It offers an extensive array of integrated features, such as call management, dispatching, sophisticated mapping capabilities, smooth communication in the field, detailed data reporting and analysis, along with the potential for application integration. By implementing I/CAD, organizations can greatly enhance the quality and availability of essential information, fostering a cohesive operational overview that aids in making informed decisions during critical incidents. In addition, I/CAD provides the flexibility for organizations to customize applications, user interfaces, business processes, and workflows to meet their specific operational requirements, accommodating a wide range of entities from small agencies to large multi-agency communication hubs. This capability also supports virtual integrations and hub-and-spoke arrangements for agencies sharing systems, thereby ensuring that diverse operational needs are effectively satisfied across various organizational structures. Ultimately, this level of customization empowers organizations to respond more adeptly to the evolving demands of incident management.

What is FireHydrant?

FireHydrant emerges as the only comprehensive platform dedicated to incident management, allowing organizations to create consistency throughout the entire incident response framework, which in turn accelerates issue resolution. As the preferred incident management solution for companies navigating complex systems, FireHydrant provides developers with essential tools to quickly tackle, analyze, and reduce incidents, enabling them to focus on critical tasks such as ensuring uninterrupted business operations and enhancing customer satisfaction. Our dedication is to innovate technology that meaningfully alters the incident management field, establishing a new standard for corporate reliability. By streamlining processes and removing laborious manual tasks, we aim to offer a user-friendly, efficient, and enjoyable platform. Organizations, regardless of their size, can attain uniformity in their incident response lifecycle using FireHydrant, while its integration features significantly boost runbook automation, driving teams toward improved productivity. Ultimately, our goal is to equip teams to handle incidents not only more quickly but also with greater intelligence, fostering a culture of continuous improvement and resilience. This transformative approach positions FireHydrant as a leader in the incident management arena, ensuring organizations are always prepared for the unexpected.

Media

Media

Integrations Supported

5X
AWS CloudTrail
Code3 Strategist
GitHub
Jira
Kubernetes
Okta
Opsgenie
PagerDuty
Shortcut
Slack
Splunk On-Call
Statuspage
Zoom

Integrations Supported

5X
AWS CloudTrail
Code3 Strategist
GitHub
Jira
Kubernetes
Okta
Opsgenie
PagerDuty
Shortcut
Slack
Splunk On-Call
Statuspage
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 per user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hexagon AB

Date Founded

1975

Company Location

Sweden

Company Website

hexagon.com/products/intergraph-computer-aided-dispatch

Company Facts

Organization Name

FireHydrant

Date Founded

2018

Company Location

United States

Company Website

firehydrant.io

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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