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What is Irisys Queue Management?
Waiting in line is a major concern for customers. Studies show that prolonged checkout waits significantly lead to frustration among shoppers in retail settings. Conversely, short wait times—and the excitement they create—are vital for nurturing customer loyalty and encouraging increased purchases. Efficient queue management emphasizes the optimization of checkout staff and customer service representatives to improve both consumer satisfaction and the financial health of the business. With the rising competition from online shopping, it is more critical than ever for brick-and-mortar grocery stores to deliver an outstanding in-store experience. Our vast expertise in queue management systems implemented in numerous supermarkets around the world has revealed that reducing checkout wait times can bring about a multitude of additional advantages for businesses. When customers are confident in receiving quick and smooth service, they are not only more inclined to make an initial visit to a store but are also likely to spend more time browsing through various products. This, in turn, enhances overall customer engagement, increases the chances of repeat visits, and can significantly elevate a store's sales performance. Therefore, investing in effective queue management solutions is essential for retailers aiming to thrive in an increasingly competitive marketplace.
What is Imagr?
Let's transform the global shopping landscape by eliminating queues and manual scanning through AI-powered smart carts that are designed for retailers and highly desired by shoppers. The dawn of a new era in efficient, scalable checkout is here. Imagr seamlessly integrates into current retail environments and systems without necessitating any alterations to existing infrastructure; simply unpack it and connect. We provide everything necessary to initiate this change. The onboarding process is both quick and simple, as our imaging technology develops an AI model of your products and integrates them into your system’s database. Once onboarded, these items will be recognized instantly by carts in all locations using the Imagr system. Customers can easily connect to the cart via their smartphones or a fixed tablet, utilizing either your existing in-store application or ours. As they add or remove items from the cart, these actions are logged in real-time within the app. Shoppers can select their desired payment method, collect their bags, and exit the store without any hassle. Our cutting-edge technology enhances your shopping carts with sophisticated computer vision and machine learning, delivering a more streamlined retail experience for everyone involved. This breakthrough not only aids retailers but also significantly alters the way consumers interact with their shopping surroundings, ultimately paving the way for a more engaging and efficient experience. With Imagr, the future of shopping is smart, efficient, and user-friendly.
Integrations Supported
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
Integrations Supported
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
IRISYS
Date Founded
1996
Company Location
United Kingdom
Company Website
www.irisys.net/queue-management
Company Facts
Organization Name
Imagr
Date Founded
2015
Company Location
New Zealand
Company Website
www.imagr.co/en
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue