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What is IsoVision?

Are you looking for creative and recognized methods to boost the management, productivity, performance, and profitability of your business? By thoroughly documenting and analyzing your challenges, you can systematically create tangible and sustainable solutions that enhance both efficiency and performance. Our tailored, comprehensive software solutions are crafted specifically for this objective. Emphasizing operational excellence, adherence to quality standards, compliance, and ongoing improvement, we implement the proven "Plan - Do - Check - Act (PDCA)" approach to effectively oversee all processes. For more than twenty years, IsoVision has worked hand-in-hand with clients to introduce new features and modules that adapt the software to their changing requirements. Throughout the year, we prioritize client input, incorporating their feedback into our updates, which ensures that our solutions remain responsive to market needs. This commitment to collaboration not only strengthens our relationship with clients but also enhances the functionality of our software offerings, ultimately leading to greater mutual success. Additionally, our continuous innovation reflects a deep understanding of the challenges businesses face today, allowing us to stay ahead in providing the best support to our clients.

What is Hubicus Quality Monitoring?

To improve the management of customer experiences and implement an effective action plan, it is essential to evaluate different communication methods like phone calls, emails, and chats while collecting satisfaction metrics across both customer and employee experiences. This method requires the formulation and execution of targeted action plans based on the insights obtained from the data. For those in decision-making roles and service providers, assessing the strength of customer relationships is a top priority. Hubicus offers a robust SaaS platform that integrates three complementary strategies: Quality Monitoring, which assesses compliance with processes; Feedback Management, emphasizing surveys across multiple channels; and Skills Development, which encompasses knowledge assessments and employee competency management. The Quality Monitoring feature empowers users to create customized criteria and evaluation standards, choose specific interactions for assessment, and analyze and share the results. With a vast suite of advanced capabilities, Hubicus Quality Monitoring accommodates an unlimited range of criteria, facilitating personalized evaluations that meet diverse requirements. Ultimately, the ongoing enhancement of customer experience relies heavily on the valuable insights generated by these analytical tools, helping organizations adapt and thrive in a competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per user, per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IsoVision

Date Founded

2000

Company Location

Canada

Company Website

www.isovision.com

Company Facts

Organization Name

Hubicus

Date Founded

2007

Company Location

France

Company Website

www.hubicus.com

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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