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What is Ivans eServicing?

Handling inquiries about retail agent policies, billing, claims, and payments often demands significant dedication, particularly in larger organizations. Ivans eServicingâ„¢ optimizes these workflows, removing the need for manual processing of individual requests. Furthermore, retail agents gain instant access to answers directly within their management systems, which simplifies their responsibilities considerably. Our mission is to promote automation for all stakeholders, and Ivans eServicing creates a seamless link to the customer self-service platforms used by retail agents. This method greatly cuts down on the time spent on administrative tasks, which is essential as agents tend to favor MGAs that enhance their workflow efficiency. By providing quick access to critical information regarding policies, billing, claims, and payments, retail agents can stay focused within their systems without interruptions. Since the process of paying for insurance is rarely enjoyable, it is crucial to make it as simple as possible. Additionally, allowing insured customers to pay their premiums directly through the self-service portal of their retail agent not only improves convenience but also promotes a more efficient experience overall. This comprehensive approach ultimately fosters a more productive relationship between agents and their clients, leading to enhanced satisfaction and loyalty.

What is Ask Kodiak?

Connecting with the right agents doesn't have to be a tedious, expensive, or unproductive endeavor. By swiftly automating appetite communication, you can significantly improve how you market your products. Ask Kodiak provides an incredibly simple approach for sharing risk appetite with both agents and brokers. This functionality allows you to deliver product information exactly when agents are searching for suitable markets to present new and renewal business. Effectively sharing your most up-to-date appetite while promoting your product details at the critical moment agents are looking can drive better outcomes. Acquiring real-time insights into search behaviors, market trends, and your product's effectiveness enables you to make informed decisions regarding the creation and marketing of your commercial insurance solutions. A commitment to aligning with unique risks fosters reciprocal advantages. As agents are able to present the best coverage to their clients, it ensures that your offerings remain a priority for them. IVANS is prepared to provide your organization with advanced insurance software and solutions tailored for the digital distribution of products, helping you maintain a competitive edge. By leveraging these innovative tools, not only can you refine your operations, but you can also elevate your overall business strategy to new heights, ensuring sustainable growth and success in the long run.

Media

Media

Integrations Supported

Certificial

Integrations Supported

Certificial

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ivans

Date Founded

1983

Company Location

United States

Company Website

www.ivans.com/for-mgas/products/ivans-eservicing/

Company Facts

Organization Name

Ivans

Company Location

United States

Company Website

www.ivans.com/for-carriers/products/ask-kodiak/

Categories and Features

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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